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Parent Relations

3 months ago

Kissimmee, United States Creation Kids Village Full time
Job DescriptionJob DescriptionDescription:

Job Description
Creation Village World School (CVSW) is seeking a qualified receptionist who can assist with parent relations from 10:00pm to 6:00pm weekdays.


Job Responsibilities
Reporting to the Dean of Early Years, the receptionist is responsible for afternoon and evening functions and supervision of the facility. Responsibilities include:

Required Qualifications & Requirements

  • Provide office support services to ensure efficiency and effectiveness:
  • Schedule and manage CV tours to drive enrollment
  • Answer all incoming calls and handle caller’s inquiries whenever possible Re-direct calls as appropriate and take adequate messages when required
  • Greet, assist and/or direct visitors to the proper location
  • Pick up and deliver the mail
  • Assist in the planning and preparation of meetings, conferences conference telephone calls
  • Provide MS Office and secretarial support
  • Monitor the use of supplies and equipment to keep adequate inventory
  • Coordinate the repair and maintenance of office equipment
  • Provide support for enrolled families
  • Manage billing and collections for CV enrolled families
  • Manage enrollment documentation and ongoing required child documentation
  • Develop and maintain a current and accurate filing system
  • Field and manage family questions regarding CV
  • Manage communications with enrolled families
  • Perform staff and internal support:
  • Coordinate internal staff communication including internal newsletter for staff
  • Coordinate staff events and meetings
  • Assist in managing staff breaks
  • Support in assigned project based work
Requirements:

Desired Experience:

  • Providing general administrative services including expense report processing, credit card reconciliation.
  • Providing general new employee setup duties including new hire paperwork.
  • Experience with phone systems, combined with the ability to handle calls, transfers, etc.
  • Coordinating and scheduling company functions/activities/lunches and business meetings/team and group meeting either in the office or outside
  • General office housekeeping to include the neatness/maintenance within the lobby area, conference rooms, as well as kitchen and break room facilities
  • Maintaining inventory, ordering stocking of all office supplies including shipping/receiving
  • A solid understanding for MS Office and general desktop applications and web browsers
  • Physical constraints required include the ability to hear the conversational voice, with or without a hearing aid, the ability to see and read newsprint with or without corrective lenses, to speak and be understood under normal circumstances, to lift and carry children and other items weighing up to 50 pounds, and the use of arms, hands, legs, and feet with or without corrective devices to accomplish the job, including evacuation of the building during emergencies.


Desired Qualifications:

  • Professional telephone skills
  • Professional verbal and written communication
  • Two years experience with office supervision and reception
  • High level of technology proficiency specifically in Microsoft Office and Web Technologies
  • Bilingual (English-Spanish)