Account Manager, Merchandising

3 weeks ago

Bentonville, United States Zinus Inc Full time $90,000 - $140,000
Job DescriptionJob Description

Status: Full-Time, In-Office

Location: Bentonville, AR

Salary: $90K---$140K


Bentonville, AR- Zinus, INC seeks a strategically minded Merchandising and Operations (Account Manager) to join our rapidly growing team. This role is an excellent fit for someone with a proven track with the Sam’s Club and/or Walmart business.

The Merchandising and Operations (Account Manager) is an analytical and strategic professional specializing in customer relationships, managing and curating products and promotional material. Duties fulfilled by account managers include driving growth through assortment expansions, negotiating with buyers, and partnering with performance marketing. This role is responsible for building strong client relationships, developing merchandising strategies, coordinating with internal teams to deliver solutions that meet the client’s needs, and identifying business growth opportunities. This position is based in Bentonville, AR and will support Sam’s Club with extended responsibility on the Walmart account.

To succeed at Zinus, you must thrive in a smaller entrepreneurial team environment. You must take the next step in your career by leading, managing, and mentoring our internal team. You are passionate about getting your hands dirty while overseeing merchandising our top-growing accounts. If this sounds like you, we're excited to meet you

Responsibilities

  • Build relationships: you’ll use your persuasion and leadership skills to partner with our customers and other cross-functional teams.
    • Manage day-to-day online/club sales management.
    • Manage daily e-commerce/club activities, including working closely with inventory management, pricing, promotions, and digital marketing teams.
    • Work closely with the account , acting as a trusted advisor and point of contact to understand their strategy, objectives, challenges, and needs, and propose solutions to drive their success.
  • Set the category strategy: you’ll establish strategy, manage budgets to drive profitable growth, and use vision and creativity to impact the customer experience.
    • Develop and execute strategic plans to take market share and meet and exceed sales targets. Identify and pursue new business opportunities, verticals, and market segments to drive growth.
    • Help develop new and creative strategies to grow our business within the customer’s online and in-club channels.
    • Promote the continuous development and improvement of the account's existing online strategies and marketing programs.
    • Optimize sales performance to ensure budgeted sales targets are reached.
  • Create the solution: you’ll be part of the solution in nearly every aspect of your account, including replenishment, supply chain, manufacturers, planning, budgets, pricing, and digital marketing.
    • Managing a budget, working with replenishing team, assortment growth, reviewing performance, or building strategy
    • Manage, devise, and measure the account’s promotional events and activities calendars.
    • Forecast sales and inventory to support all planned sales and promotions.
  • Know your categories: You’ll know your customers better than anyone and always think about what is next for your business.
    • Create a strategic approach to drive top items to gain market share.
    • Must review customers’ websites daily with major competitors to make sure we are always in a leadership position.
    • Identify new and emerging opportunities, trends, insights, and possible threats.
  • Market Intelligence: Monitor industry trends, competitor activities, and market dynamics. Provide feedback and insights to internal teams to help improve offerings and stay ahead of the competition.
  • Negotiation and Closing: Lead negotiations, pricing discussions, and customer contract agreements. Close sales deals and ensure all necessary documentation and paperwork are completed accurately and promptly.

Experience

  • You are comfortable managing a multimillion-dollar business with profit and loss responsibility.
  • You are data-savvy: you can analyze performance, understand trends, and build strategies to deliver financial results.
  • You are tenacious, dedicated, and thrive working with ownership, autonomy, and a healthy dose of competition.
  • You enjoy learning about the latest trends, products, and your market.
  • You are well-versed in Sam’s Club and Walmart systems.


Requirements

  • Bachelor’s degree in business, merchandising or related field.
  • 5+ years of experience in merchandising, buying, financial planning, and operations.
  • 5+ years of experience leading direct or cross-functional global teams through complex projects.
  • E-Commerce experience

About Zinus

Zinus is a rapidly growing and highly successful Global e-commerce/in-store mattress and furniture company that values and empowers an entrepreneurial spirit in all of our employees. We've been in the mattress and furniture business for over 16 years, compressing and delivering mattresses in a box a decade before anyone else, so we know a thing or two about this business. If you chose to join Zinus, you'd be joining a team that is committed to the happiness of its employees and customers above all else, with the express goal of delivering products and experiences that invoke wonder and joy daily.

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