IT Support/ Desktop Support

2 weeks ago

San Diego, United States PrideNow - Skilled Industrial Labor Full time
Job DescriptionJob Description

Job Title- IT Support

Location- 7187 Convoy Court, San Diego, CA 92111

Duration- 3 months + possible extension

Shift- 7: 00 AM - 3:30 PM (24hrs per week)

Pay Range- $24hr. - $26/hr.

Onsite

Job Description

  • Service Desk responsibilities include, but are not limited to answering phone calls, emails, and voicemails from staff and physicians with the goal of resolving the customer's need on first contact. This position may be required to provide 24/7 support as needed based on business needs.
  • Typically found in large central departments serving multiple departments or units, this family involves providing day-to-day advanced consultation, training, instruction, and troubleshooting /problem-solving to technical staff and end users for hardware, software, network and related computer systems, handheld and peripheral devices and ensures their operation for individuals and groups of computer users.
  • Analyzes, recommends, installs, configures, and evaluates systems and tools for internal and end-user use.
  • Develops and conducts tests of hardware and software and reports on configurations and behavior. Develops and provides technical documentation and training.
  • applies professional business/technical support concepts to resolve hardware, software, and networking issues of moderate scope and complexity for a broad range of applications where analysis of situations or data requires a review of a variety of factors.

Minimum Qualification

  • A bachelor’s degree in a related area; and/or equivalent experience/training.
  • Professional experience, and proven success, in providing information systems support and management in a large-scale organization.
  • Experience conducting escalated, broad technical support including hardware and software tests, analyzing test results, and producing reports of conclusions and recommendations.

“Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.“

Company DescriptionHere at PrideNow—a division of Pride Global—our team of knowledgeable, results-driven professionals provide dynamic solutions for all your unique business needs.

We pride ourselves in our honest, supportive, and fully transparent relationships with both our clients and candidates. With our “white-glove service” approach, we provide our clients with a dedicated specialist to handle all your day-to-day needs.

Our diverse database of candidates has been meticulously vetted and tested before being presented to any potential employers and fit all experience levels for any temporary, temp-to-perm, and permanent positions you may be looking to fill.Company DescriptionHere at PrideNow—a division of Pride Global—our team of knowledgeable, results-driven professionals provide dynamic solutions for all your unique business needs.\r
\r
We pride ourselves in our honest, supportive, and fully transparent relationships with both our clients and candidates. With our “white-glove service” approach, we provide our clients with a dedicated specialist to handle all your day-to-day needs.\r
\r
Our diverse database of candidates has been meticulously vetted and tested before being presented to any potential employers and fit all experience levels for any temporary, temp-to-perm, and permanent positions you may be looking to fill.

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