IT Desktop Support Specialist
4 weeks ago
IT Desktop Support Specialist - Scientific Company
6-month contract (possibility of hire.) $27/hr
San Diego, CA. Local candidates. multiple openings
Talentry is looking for a local IT support specialist who can come onsite for a San Diego Diagnostics company. This is an established companing that is growing This is a hands-on support role to assist with our growth - and optimal day-to-day functioning. We prefer someone with previous biotech or pharmaceutical industry experience.
Use excellent customer service skills to provide Tier I/II IT support, a mix of deskside and helpdesk/remote support using our in-house systems.
Support MS OSs and related software, including Office365, Exchange, Azure, as well as the ability to maintain the SharePoint environment and work on projects in support of IT and Operations. Provide user configuration, upgrades, and troubleshooting. Assist with peripherals, connectivity, virtualization, and other related IT functions.
This position is immediately available.
Requirements
•5+ yrs. providing IT support services, both deskside and remote/phone support, in a corporate environment.
•A+, Network +, CCNA, MCP, and/or MCSA, desired. ITIL Certification a plus
•Experience working in an FDA-regulated science or clinical environment is a plus.
•Strong experience supporting MS Operating system, MS Office365, Azure, SharePoint, Exchange, and typical MS corporate software and systems.
•Basic Networking experience. (TCP/IP, DHCP, WINS, DNS and SMTP)
•Excellent customer-service & communication skills.
•Occasionally be available off-hours.
•25/hr.
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