Desktop Support Technician

2 weeks ago


San Jose, United States Pop-Up Talent Full time

Desktop Support Technician

San Jose, CA 95131


SUMMARY:

  • A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work.


DUTIES AND RESPONSIBILITIES:

  • Provide hardware and software support – In an efficient and professional manner, assist users issues
  • Use Webex Remote Support to diagnose and troubleshoot Remote users
  • Special Projects – Various tasks and other non-technical responsibilities will be required, such as the following:
  1. Provide Technical training to users through video conferencing or in person
  2. Create Technical documentation
  3. Verify and test new software and/or Processes
  4. Assist with placing technical signage around the office when needed
  5. Possible travel to other locations


QUALIFICATIONS:

  • Experience in a corporate help desk and/or desktop support environment is preferred
  • Consider themselves as “Tech-Savvy” and willing to learn new ideas
  • Excellent customer service skills to work effectively with clients
  • Understanding the Windows 10 Operating System
  • Understanding of Mac OS is a plus
  • Ability to work well with other people in a team-oriented environment
  • Must be professional, self-motivated, resourceful, flexible, and work with minimal supervision
  • Must be able to follow through procedures and protocols as outlined by senior management


We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.


req22-01285



  • San Jose, United States Quatrro Business Support Services Full time

    PURPOSE OF THE JOB: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not...


  • San Jose, United States Quatrro Business Support Services Full time

    Purpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not...


  • San Jose, United States Triune Infomatics Inc Full time

    Role: On-Call Desktop Support Technician (Tier I) Local to San Jose Duration 3 to 6 months Overview: The On-Call Desktop Support Technician (Tier I) position is an entry-level role designed for individuals seeking to begin their career in technical support. This role operates under general supervision and is responsible for providing technical assistance...


  • San Jose, United States Heunets Systems Full time

    Desktop Technician will: Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Provide Break Fix, fault diagnosis and resolution. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors...


  • San Mateo, United States eTeam Full time

    Experience Required 2+ Years as a Desktop Support Technician Looking for a skilled desktop support technologist with experience in an enterprise environment. Technical management tools include ServiceNow, Windows Autopilot, MS Endpoint Manager, MS Intune, Microsoft System Center Configuration Manger, Azure Active Directory, Active Directory, Okta,...


  • San Diego, United States Vets Hired Full time

    About the job IT Desktop Support Technician - Remote Required Qualifications: 1. BASIC WINDOWS 10 /11 ADMIN 2. WINDOWS OS IMAGE 3. WINDOWS TROUBLESHOOT KNOWLEDGE 4. BASIC MAC OS Job Types: Full-time, Contract Salary: $25.00 - $26.00 per hour Experience level: 2 years Schedule: 8-hour shift Day shift Monday to Friday Experience: Help desk/ Desktop...


  • San Diego, United States Vets Hired Full time

    About the job IT Desktop Support Technician - Remote Required Qualifications: 1. BASIC WINDOWS 10 /11 ADMIN 2. WINDOWS OS IMAGE 3. WINDOWS TROUBLESHOOT KNOWLEDGE 4. BASIC MAC OS Job Types: Full-time, Contract Salary: $25.00 - $26.00 per hour Experience level: 2 years Schedule: 8-hour shift Day shift Monday to Friday Experience: Help desk/ Desktop...


  • San Mateo, United States Murtech Staffing & Solutions Full time

    Desktop Support Technician IILocation: San Mateo, CA Salary Range: $100K - $110K Hours: Full time, M-F, 8am-5pm Duration: Permanent Description:technical assistance to customers pertaining to desktop computer, peripheral and related technology; responds to requests for help over the phone, remotely and/or in person; receives and logs requests for assistance...


  • San Mateo, United States Murtech Staffing & Solutions Full time

    Desktop Support Technician IILocation: San Mateo, CA Salary Range: $100K - $110K Hours: Full time, M-F, 8am-5pm Duration: Permanent Description:technical assistance to customers pertaining to desktop computer, peripheral and related technology; responds to requests for help over the phone, remotely and/or in person; receives and logs requests for assistance...


  • San Mateo, United States Murtech Full time

    Job DescriptionJob DescriptionDesktop Support Technician IILocation: San Mateo, CA Salary Range: $100K - $110K Hours: Full time, M-F, 8am-5pm Duration: Permanent Description:Provides technical assistance to customers pertaining to desktop computer, peripheral and related technology; responds to requests for help over the phone, remotely and/or in person;...


  • San Antonio, United States Collabera Full time

    Job DescriptionJob DescriptionPay Range : 20-23/ hr Industry : Banking and FinanceJob Title - Helpdesk-AnalystLocation - SAN ANTONIO, TX 78245Duration - 12 months + possible FTE based on performance Rotational schedule:3-5 weeks of 7am-3:30pm cst (M-F)One week of night shift (3:30pm-12pm) - then back to the day shiftEvery 12 weeks - there is weekend work...

  • Desktop Support

    1 week ago


    San Francisco, United States NR Consulting Full time

    Job Title: Desktop Support Duration: 10+Months Location: San Francisco CA (Day 1 Onsite)Description: Inventorying desktop/laptop devices on spreadsheets. Installing and Configuring new desktop/laptop devices with OS install and softwares. Installing custom OS images on new desktop/laptops. Scheduling OS installation times with users. Setting up new devices,...


  • San Francisco, United States Midas Consulting Full time

    Local candidates residing in the East Bay Area. Job Title: Desktop Support Personnel (2 positions) Location: East Bay Area, CA (El Cerrito) Position Type: 6 months Contract Company: The City of El Cerrito Rate -25-27/hr. on W2 Job Overview: The City of El Cerrito is seeking two motivated and skilled Desktop Support Personnel to provide essential technical...


  • South San Francisco, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionJob Title: Desktop Support Technician – L2Location: South San Francisco, CASummary:We are looking to hire a skilled L2 Technician (Hardware Deployment and Repair) to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware...

  • IT Desktop Support

    4 weeks ago


    San Diego, United States NoraLogic, Inc Full time

    Job Title IT Desktop SupportLocation San Diego CA$30/HR on W2Job Description The Desktop Support position provides technical assistance to a large and varied end-user population both on-site and remote. Day to day this role will interface with executives power users novice computer users and everything in-between. Support responsibilities include...

  • IT Desktop Support

    4 weeks ago


    San Diego, California, United States NoraLogic, Inc Full time

    Job Title IT Desktop SupportLocation San Diego CA$30/HR on W2Job Description The Desktop Support position provides technical assistance to a large and varied end-user population both on-site and remote. Day to day this role will interface with executives power users novice computer users and everything in-between. Support responsibilities include desktops...


  • South San Francisco, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionJob Title: Technical Support Representative – L1 Location: South San FranciscoDescription: Responds to dispatched assignments usually involving the installation, pick up, drop off, or maintenance of desktop computer hardware and peripherals at Client X’s customer repair facility. This self-motivated candidate will help...


  • San Diego, United States DivIHN Integration, Inc Full time

    *Title: Desktop Support Specialist 2*Location: San Diego, CADuration: 12 Months*A detailed description of the position will be shared once we get your application**Desktop Support Specialist 2**Description:**Summary:** Installs, configures, and troubleshoots laptops, desktops, workstations, related peripherals, and network connectivity.* Maintains passwords,...


  • San Dimas, United States Leidos Full time

    **Description** Leidos Corporate IT Group has an immediate opening for an IT Support Technician to join our CIO Services team. In this role, you will perform desktop support for end users at Leidos customer locations. **Responsibilities**: - Support and maintain endpoints in a managed Windows 10/11, Mac, and Linux desktop environment. - Configuration and...


  • San Diego, United States Diverse Lynx Full time

    Job Title: Desktop and Mobility Support Location: San Diego, CA Duration: Full Time-OnlyJob Description : Job Title Desktop and Mobility Support Skill Communication Skill Type Helpdesk Minimum Experience 7 - 10 Years Qualification Location San Diego, C Roles & Responsibilities: • Provide remote desktop level L2/L3 troubleshooting of end user issues by...