Mtb Sales Representative
2 weeks ago
We are The Bike Company (BikeCo.com). We are a high-end mountain bike retailer that specializes in the sale and servicing of Pro to Race level mountain bikes and parts. We are looking to add a Sales Associate to join our inside sales team. We are seeking a driven, well-spoken individual with a passion for mountain bikes, sales, and customer service to join us at our headquarters in Lake Forest CA.
Responsibilities:
- Present and sell company products and services to new and existing customers.
- Prospect and contact potential customers
- Reach agreed upon sales targets by the deadline.
- Resolve customer inquiries and complaints.
- Set follow-up appointments to keep customers aware of the latest developments.
- Create sales material to present to customers.
- Update company’s social media posts
- Provide a high level of customer service.
Required Qualifications:
- 3+ years sales and customer service experience
- Ability to build rapport with clients.
- Deadline and detail-oriented
- Ability to Multi-task
- Basic understanding of general sales and marketing principles
- Excellent communication (written and verbal) skills, ability to tailor communications to fit various audiences and technical levels.
- Familiarity with CRM platforms
- Ability to work on a small team in a dynamic setting.
- Excellent problem solving and relationship management skills.
- Basic understanding of mountain biking /cycling culture
- Willingness to learn and adapt to a quickly growing and changing work environment.
Preferred Qualifications:
- Mountain Biking, Cycling or outdoor industry experience.
- Working knowledge of bicycle technologies, past, current, and emerging
- Experience with basic bicycle maintenance
- Experience with Google Drive and Google Docs
- Experience with social media and connected apps
- Experience with Microsoft Excel
- Spanish Speaker
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