Mtb Sales Representative

2 weeks ago


Lake Forest, United States The Bike Company Full time
Job DescriptionJob Description

We are The Bike Company (BikeCo.com). We are a high-end mountain bike retailer that specializes in the sale and servicing of Pro to Race level mountain bikes and parts. We are looking to add a Sales Associate to join our inside sales team. We are seeking a driven, well-spoken individual with a passion for mountain bikes, sales, and customer service to join us at our headquarters in Lake Forest CA.

Responsibilities:

  • Present and sell company products and services to new and existing customers.
  • Prospect and contact potential customers
  • Reach agreed upon sales targets by the deadline.
  • Resolve customer inquiries and complaints.
  • Set follow-up appointments to keep customers aware of the latest developments.
  • Create sales material to present to customers.
  • Update company’s social media posts
  • Provide a high level of customer service.

Required Qualifications:

  • 3+ years sales and customer service experience
  • Ability to build rapport with clients.
  • Deadline and detail-oriented
  • Ability to Multi-task
  • Basic understanding of general sales and marketing principles
  • Excellent communication (written and verbal) skills, ability to tailor communications to fit various audiences and technical levels.
  • Familiarity with CRM platforms
  • Ability to work on a small team in a dynamic setting.
  • Excellent problem solving and relationship management skills.
  • Basic understanding of mountain biking /cycling culture
  • Willingness to learn and adapt to a quickly growing and changing work environment.

Preferred Qualifications:

  • Mountain Biking, Cycling or outdoor industry experience.
  • Working knowledge of bicycle technologies, past, current, and emerging
  • Experience with basic bicycle maintenance
  • Experience with Google Drive and Google Docs
  • Experience with social media and connected apps
  • Experience with Microsoft Excel
  • Spanish Speaker
Company DescriptionSince 1999 The Bike Company has sold, built and serviced sport to pro level mountain bikes. We work with the cutting edge manufacturers to provide clients access to the best stock and custom builds around. We offer premium in house Purpose Built Wheels and our proprietary Pro Tune Suspension service to personalize the tune on your Fox Suspension. We carry Yeti, Ibis, Mondraker, and Nukeproof chassis and completes. Our expert sales staff is here to help you get on the right bike, with the right setup, at the right price. When you're ready for unmatched spec, build, setup, tune and after sales service you're ready to DEMAND MORE, with BikeCoCompany DescriptionSince 1999 The Bike Company has sold, built and serviced sport to pro level mountain bikes. We work with the cutting edge manufacturers to provide clients access to the best stock and custom builds around. We offer premium in house Purpose Built Wheels and our proprietary Pro Tune Suspension service to personalize the tune on your Fox Suspension. We carry Yeti, Ibis, Mondraker, and Nukeproof chassis and completes. Our expert sales staff is here to help you get on the right bike, with the right setup, at the right price. When you're ready for unmatched spec, build, setup, tune and after sales service you're ready to DEMAND MORE, with BikeCo
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