Inside Sales/Delivery

7 days ago


Lake Charles, United States Davis Sales Full time
Job DescriptionJob DescriptionSalary: $38,000 annual

Customer Service/Inside Sales/Delivery Representative

Are you looking for a rewarding career in the decorative hardware industry? Do you have a passion for providing excellent customer service and building long-term relationships with clients? If so, we have an exciting opportunity for you

We are a leading decorative hardware company that offers a wide range of products and services to homeowners, contractors, designers, and architects. We are looking for a Customer Service/Inside Sales Representative to join our team and help us grow our business.

Responsibilities

As a Customer Service/Inside Sales Representative, you will:

  • Handle inbound and outbound calls and emails from existing and potential customers
  • Understand customer needs and requirements and provide solutions that meet their expectations
  • Process orders, quotes, invoices, and returns in a timely and accurate manner
  • Follow up with customers to ensure satisfaction and loyalty
  • Generate new sales opportunities through upselling and cross-selling techniques
  • Maintain and update customer records in our CRM system
  • Collaborate with other departments to ensure smooth operations and customer satisfaction
  • Deliver orders, as needed, to job sites.

Requirements

To be successful in this role, you will need:

  • A minimum of 5 years of experience in customer service and/or inside sales, preferably in the decorative hardware industry
  • A high school diploma or equivalent; a bachelor’s degree is a plus
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office and CRM software
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Ability to multitask, prioritize, and manage time effectively
  • A positive attitude and a customer-oriented mindset
  • The ability to lift 50 pounds 
  • Reliable transportation

Benefits

We offer a competitive salary of $38K plus benefits, including:

  • 401K plan with company match
  • Health, dental, and vision insurance
  • Paid holidays and vacation time
  • Employee discounts on our products and services
  • A friendly and supportive work environment
  • Mileage reimbursement

If you are interested in this position, please send your resume and cover letter to wdavis@davissalesco.com . We look forward to hearing from you



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