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Operations Specialist 1

3 months ago

Sioux Falls, United States Hauge Associates, Inc. Full time
Job DescriptionJob Description

The Hauge Group has a full-time opening that has a Monday through Friday, 8 am to 5 pm work schedule. We offer a generous benefit package that includes PTO, medical, dental and vision insurance, 401K, fitness membership, life insurance and long-term disability insurance. Casual attire is also a plus.

If you're interested in joining our team with a company that has been around for over 50 years, this is a great opportunity

Position Title: Operations Specialist 1

Purpose:

The Operations Specialist will enter new accounts received from our clients into our system daily. This position will also assist with daily tasks in the operations department as needed.

Essential Functions:

  • Will receive and load various types of files from our clients, loading them into our system either manually or electronically
  • Will send daily files of letters to our letter vendor as well as print those that need to be done in-house
  • Will assist with inbound phone calls
  • Will assist the operations team with various tasks as needed (processing returned mail and/or scanning documents for example)
  • Perform all other duties as needed or assigned

Knowledge, Skills and Abilities:

  • Must be a detail-oriented individual with a high degree of accuracy
  • Some post-secondary education preferred but not required
  • Must possess strong computer skills, including but not limited to: strong Microsoft Office 365 skills, including running macros in MS Excel and MS Word, proficiency in Microsoft Outlook, Microsoft Teams and alternate forms of communication, a strong understanding of Microsoft Windows directories, shared network drives and directory structure and organization
  • Must have excellent verbal and written communication skills, being professional and courteous at all times
  • Must maintain confidentiality of consumer and client information
  • Consistent attendance and punctuality
  • Ability to work independently when necessary
  • Must possess a positive attitude and be able to work as a team player

Physical Demands and Work Environment:

Normal office environment.

This position description is meant to describe the typical kinds of duties or difficulty level that may be required of positions with this title. The use of a particular expression shall not limit or exclude other duties or difficulty levels not mentioned. This position description is not meant to limit or modify the organization's right to assign, direct or control the work assigned to this position.

The Hauge Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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