Client Retention Specialist
3 months ago
Does customer service excite you? Would being part of a highly successful team give you professional fulfillment? There is only one way to find out what your capable of, apply I am looking for exceptional people that want to work hard to achieve goals individually and as a team.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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