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Dental Office Assistant
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Waukesha, United States ForwardDental Full timeDental Receptionist - Part Time Position (Wednesday, Thursday, and alternating Fridays)Forward Dental - Waukesha is looking for a Dental Receptionist to join our team. Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of...
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Dental Assistant
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Dental Assistant
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Waukesha, United States Deerwood Orthodontics Full timeDental Assistant/Orthdontic AssistantDeerwood Orthodontics - Waukesha - Stone Ridge Drive location is seeking a Dental Assistant/Orthdontic Assistant to join our team of six. Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical...
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Office Assistant
2 months ago
We are currently seeking a dedicated and organized Front Office Assistant to join our dynamic team this is a temporary position with the possibility of turning into a permanent position in 6 months. As a Front Office Assistant, you will play a pivotal role in ensuring the smooth day-to-day operations of our front office. Your primary responsibilities will involve providing exceptional administrative support, managing communications, and fostering positive interactions with clients and team members
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Roles & Responsibilities:
- Administrative Support:
- Execute a variety of administrative tasks, including managing phone calls, emails, and correspondence.
- Maintain organized and efficient electronic filing systems for important documents.
- Assist in scheduling appointments, meetings, and jobs
- Assist the General Manager and Owner with administrative work.
- Knowledge of Microsoft Office Suite
- Client Interaction:
- Greet clients and visitors in a professional and friendly manner.
- Address inquiries and provide accurate information or direct clients to the appropriate personnel.
- Ensure a positive and welcoming experience for all clients.
- Handles incoming and outgoing calls on a multi-line phone system, including answering basic inquiries, transferring calls, paging employees, taking messages, contacting customers with status updates and reminders.
- Greets and assists customers at the front counter to check vehicles in/out, answer basic questions, and coordinate product pick up.
- Communication Management:
- Manage incoming and outgoing communications, including emails, phone calls, and written correspondence.
- Coordinate with internal teams to ensure seamless information flow.
- Assist with UPS and USPS shipping.
- Office Coordination:
- Collaborate with other team members to maintain a tidy and well-organized front office area.
- Assist in ordering and maintaining office supplies.
- Scans completed project paperwork for our customer database and files completed paperwork.
- Record Keeping:
- Maintain and update records, databases, and contact lists.
- Generate reports and summaries as required.
Qualifications and Education Requirements:
- Minimum: high school diploma or equivalent
- Desirable: Associate degree or higher
- Minimum: one year of experience in a customer service position
- Minimum: one year of experience in an office setting
Preferred Knowledge & Skills:
- Desirable: knowledge of vinyl graphics
- Desirable: knowledge of indoor/outdoor signs
- Knowledge of Microsoft Office suite of products including Outlook, Word, Excel & Acrobat
- Listening
- Ability to multi-task
- Phone skills
- Attention to detail
- Accurate documentation
- Conflict resolution
- Problem-solving
Additional Notes:
- Lifting up to 40lbs. Required
The successful candidate for this position will contribute to the overall efficiency of our front office operations and play a crucial role in maintaining a positive and professional atmosphere for both clients and team members. If you are a detail-oriented and proactive individual with excellent organizational and communication skills, we invite you to apply for this exciting opportunity.