Customer Service

2 weeks ago


Boston, United States Amped Up Enterprise Full time
Job DescriptionJob Description

Customer Service - Entry Level Retail Marketing Associate


Job Description:
As a Customer Service - Entry Level Retail Marketing Associate, you will have the opportunity to
work directly with our customers, understand their needs, and assist in onboarding with
our specific clients and products. Collaborating closely with our experienced marketing
team, you will provide exceptional customer service, support in executing marketing
campaigns, and contribute to building strong relationships with our community. This
role is perfect for individuals who are personable, creative, and ready to embark on a
customer-centric marketing career.

Responsibilities of the Customer Service - Entry Level Retail Marketing Associate:
● Serve as a key point of contact for clients, maintaining regular communication and providing outstanding customer service.
● Collaborate with a team to understand their marketing goals, target audience, and brand positioning.
● Conduct market research and competitor analysis to gain insights and identify opportunities for clients.
● Monitor and analyze campaign performance metrics, providing reports and recommendations to optimize marketing efforts.
● Stay updated on industry trends, best practices, and emerging marketing technologies.
 

Qualifications of the Customer Service - Entry Level Retail Marketing Associate:
● Bachelor's degree in Marketing, Business Administration, or a related field.
● Strong interpersonal and communication skills with a customer-centric approach.
● Excellent written and verbal communication skills.
● Detail-oriented with strong organizational and time management abilities.
● Basic knowledge of marketing principles and techniques.

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