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Clinical Applications Specialist

4 months ago

Mountlake Terrace, United States Electrocom Full time
Job DescriptionJob Description

Who We Are

Electrocom, established in 1946 and based in Mountlake Terrace, WA is a healthcare technology integrator that specializes in the process improvement of hospital and healthcare facilities through the utilization of technology systems. We pride ourselves in delivering excellent quality and customer service driven by our dynamic, enjoyable, and value-oriented culture.

Position Summary

The Clinical Applications Specialist’s primary role will be to assess current clinical workflows, coordinate and train clinical end-users on the features and use of various technologies and clinical systems such as nurse call systems and wireless phones, as well as provide ongoing support of products and services. Additionally, the candidate will interact with and coordinate implementation activities with Clinical Leadership, Unit Mangers and Staff.

Essential Duties & Responsibilities:

  • Represent the company in a positive and professional manner
  • Follow company established marketing and sales strategies
  • Identify and establish relationship with prospective customers
  • Perform design assessments of client’s clinical processes and facilitate the decision-making process to determine client global system settings
  • Coordinate with the executive team and conduct in-service training for end-users based on both client needs and contracted training hours
  • Provide on-site support of system implementation and go-live process
  • Conduct periodic follow-up meetings to evaluate potential needs for additional training activities or added clinical engagement
  • Maintain complete record of all activities, and submit all reports and timesheets in a timely manner
  • Maintain professional relationship with all office personnel
  • Perform other duties as directed

Qualifications:

· Education: Associate’s degree or higher in Nursing or similar clinical experience

· A minimum of three to five years of clinical experience within acute care healthcare facilities

· Demonstrated ability to speak effectively in front of an audience

· Experience with Process Improvement/Lean design preferred

· Displays professionalism, enthusiasm, and a positive attitude when interacting with customers

· Excellent verbal and written communication skills

· Excellent presentation skills

· Knowledge and experience with Microsoft Office (Word, PowerPoint, Excel, Outlook, Publisher)

 

Benefits:

· 100% paid Family Insurance Benefits

· Health, dental, and vision insurance

· 401(k)

· Learning opportunities that support career development

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential function of this job successfully. While performing the duties of this position, the employee is regularly required to walk, stand, use hands and fingers, grip, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. Ability to lift and carry 10 lbs. on a regular basis and 30-40 pounds on occasion is required.

Our Commitment to Diversity:

Electrocom offers equal employment opportunity to all applicants for employment and to all employees regardless of sex, age, race, color, religious creed, national origin, ancestry, marital status, sexual orientation, or disability.

For Website/Posting:

Are you looking for a dynamic position providing new opportunities to grow? A position that utilizes your clinical knowledge without performing bedside care? A career that offers new experiences working in a variety of clinical settings? This is a very unique career opportunity Electrocom, a healthcare technology integrator, is seeking a full-time RN with both the clinical knowledge and administrative skills for the position of Clinical Applications Specialist (CAS) in the Mountlake Terrace, WA area. The candidate’s role will be to assess current clinical workflows, then coordinate and train clinical end-users on the features and use of various technologies and clinical systems, as well as provide ongoing support of products and services. Applicants must have a minimum of an Associate’s Degree (or higher) in nursing. At least 3 years work experience in the acute care setting preferred. The ideal candidate will be proficient with computer applications and competent in Microsoft Office, have technical familiarity with audio/visual/online presentation tools, and possess excellent written and verbal communication skills. The candidate must have proven presentation skills for delivery to large audiences, and have an ability to adapt and work effectively with a wide range of individuals within the hospital setting.

 

Company DescriptionElectrocom was established in 1946 as the “W.D. Lasater Company” by the late W.D. “Dale” Lasater, a WWII veteran, interested in the then fledgling communication industry. The primary focus of the company was industrial, institutional/school, and healthcare communication systems. In 1972, Electrocom was purchased from Dale Lasater by two employees, David Moore and Everett Starkenburg. In 1984, David Moore became sole proprietor and was sole owner of Electrocom until 2014 when Electrocom was purchased by three employees, Dan Crabtree, Ben Swerk, and Matt Wright.

In 2008, Rauland-Borg certified Electrocom as a Stellar Partner, signifying Electrocom’s commitment to quality and customer service in the market it serves. Electrocom maintains this status by following a “Standard of Excellence” along with processes and procedures unparalleled by any other Communication Contractor in the Northwest.

Electrocom supports our clients by providing solutions that balance industry-leading technology and services. This is accomplished by making sure all of our Account Managers, Account Reps, CSR’s, Project Managers, Integration Specialist, and Technicians maintain the latest industry training and proper licenses.

Electrocom’s commitment to providing a high level of customer service, quality products, and installations has continued for close to 70 years. We have an average employee tenure of 15 years, and our technicians are excited to learn about and implement the latest advances in communication technology. It is for these reasons Electrocom is the leader of Communication Systems in the Education and Healthcare Markets in Western Washington.Company DescriptionElectrocom was established in 1946 as the “W.D. Lasater Company” by the late W.D. “Dale” Lasater, a WWII veteran, interested in the then fledgling communication industry. The primary focus of the company was industrial, institutional/school, and healthcare communication systems. In 1972, Electrocom was purchased from Dale Lasater by two employees, David Moore and Everett Starkenburg. In 1984, David Moore became sole proprietor and was sole owner of Electrocom until 2014 when Electrocom was purchased by three employees, Dan Crabtree, Ben Swerk, and Matt Wright.\r
\r
In 2008, Rauland-Borg certified Electrocom as a Stellar Partner, signifying Electrocom’s commitment to quality and customer service in the market it serves. Electrocom maintains this status by following a “Standard of Excellence” along with processes and procedures unparalleled by any other Communication Contractor in the Northwest.\r
\r
Electrocom supports our clients by providing solutions that balance industry-leading technology and services. This is accomplished by making sure all of our Account Managers, Account Reps, CSR’s, Project Managers, Integration Specialist, and Technicians maintain the latest industry training and proper licenses.\r
\r
Electrocom’s commitment to providing a high level of customer service, quality products, and installations has continued for close to 70 years. We have an average employee tenure of 15 years, and our technicians are excited to learn about and implement the latest advances in communication technology. It is for these reasons Electrocom is the leader of Communication Systems in the Education and Healthcare Markets in Western Washington.