Primary Phone/Video Support with Occasional Chat Inbound CSR

6 days ago


Remote, United States Nexgen Staffing LLC Full time
Job DescriptionJob Description

• Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability - and occasional chat.

• Research, analyze and determine an appropriate course of action for TurboTax customers.

• Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years’ returns and amendments.

• Serve as ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.

• Document all issues, resolution and follow up action.

Company DescriptionHere at NEXGEN STAFFING LLC "Nexgen Remote Workforce Solutions"

We recruit and hire qualified individuals to work remotely from home on flexible part-time/full-time schedules such as the following industries below:

Healthcare
Customer Service/Sales
Banking
Travel & Hospitality

We can help with:
Contract-to-Hire
Long-term & Short-term Projects
Direct PlacementCompany DescriptionHere at NEXGEN STAFFING LLC "Nexgen Remote Workforce Solutions"\r
\r
We recruit and hire qualified individuals to work remotely from home on flexible part-time/full-time schedules such as the following industries below:\r
\r
Healthcare\r
Customer Service/Sales\r
Banking\r
Travel & Hospitality \r
\r
We can help with:\r
Contract-to-Hire \r
Long-term & Short-term Projects \r
Direct Placement
  • Clinical Support Specialist

    Found in: beBee jobs US - 6 days ago


    Remote, Oregon, United States Dandy Full time

    Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with...

  • FT Customer Support Specialist

    Found in: beBee jobs US - 6 days ago


    Remote, Oregon, United States APFusion Full time

    [Customer Service / Fully Remote] - Anywhere in U.S./ Competitive Pay - As a Customer Support Specialist you'll: Quickly learn and become an expert in the following: the product, the customers' day to day, supplier product details, supplier standard operating procedures, the broader auto-part ecosystem and the various businesses that transact auto-parts;...

  • Video Editor

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States TalEx Full time

    Our client, Yahoo Finance, is looking for a Video Editor in New YorkPosition Details:Video Editor, Originals Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900M people around the world, bringing them closer to what they love—from finance and sports to shopping, gaming, and news with the trusted products,...

  • Customer Support Specialist

    Found in: beBee jobs US - 52 minutes ago


    Remote, Oregon, United States Topstep Full time

    [Customer Service / Remote] - Anywhere in U.S./ Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools, and systems;...

  • Junior Tech Support Specialist

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Access Softek Full time

    Industry leader in mobile and online banking technology seeks Technical Support Specialist with a great attitude. This person 24/7 support service projects for clients' mobile and online banking solutions. In this position, you will work directly with our clients, support end-users with technical questions about our products, and work with a technical team...

  • Technical Support Specialist

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Quadient Full time

    Position - Technical Support Specialist (AKA as Tier 1.5 Support Specialist)Location - Remote (preference for Central and Eastern time zones)About our role: This position supports Quadient's Mail-Related Solutions (MRS) and Parcel Locker Solutions (PLS) products and cloud solutions services for end users. Requires the ability to independently assess each...

  • News Video Editor

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Hearst Television Full time

    News Video EditorKCCI, the CBS affiliate in Des Moines, IA has an opening for a News Video Editor. You will cover news stories as assigned. You have an excellent eye for visual compelling storytelling and are passionate about combining writing and storytelling with great pictures and sound. You will report to the Chief Photographer.Responsibilities Edit...

  • WLKY - Sports Video Journalist/Reporter

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Hearst Television Full time

    WLKY is looking for a Sports Multimedia Journalist who can generate story ideas, convey those stories in a compelling visual way, and has live shot experience. We are seeking a self-motivated individual who understands the pace of a deadline-driven newscasts and is dedicated to impactful local sports coverage. The ideal Sports Reporter/Photographer is an...

  • Support Engineer

    Found in: Talent US C2 - 6 days ago


    Remote, United States Grafana Labs Full time

    Candidates must be located in PST or MTN time zone and be open working a shift that includes a weekend day (Sunday - Thursday).As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You'll support the entire observability stack, from front-end...

  • Customer Support Representative

    Found in: beBee jobs US - 6 days ago


    Remote, Oregon, United States SimplyInsured Full time

    At SimplyInsured we are on a mission to eliminate fear in health insurance.Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for...

  • Customer Support Representative

    Found in: beBee jobs US - 4 days ago


    Remote, Oregon, United States SimplyInsured Full time

    At SimplyInsured we are on a mission to eliminate fear in health insurance.Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for...

  • Sales Development Representative

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Flowhub Full time

    At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process...

  • Support Engineer, EMEA

    Found in: beBee jobs US - 6 days ago


    Remote, Oregon, United States Grafana Labs Full time

    This role is open to Remote candidates in the Netherlands only. Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We're looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support...

  • Support Engineer, EMEA

    Found in: beBee jobs US - 6 days ago


    Remote, Oregon, United States Grafana Labs Full time

    This role is open to Remote candidates in the UK only. Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We're looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support...

  • Senior Product Manager, AI Video

    Found in: beBee jobs US - 2 days ago


    Remote, Oregon, United States Articulate Full time

    Articulate is looking for a Senior Product Manager to join our AI Video product team. Our teams embrace the product operating model and our product managers lead our discovery efforts. We believe in providing our teams with strategic direction and empowering those teams to define outcomes and deliver customer and business value. As a Senior Product Manager,...

  • Resident Support Manager

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Truehold Full time

    Your impact:The primary purpose of the Resident Support Manager is to provide support to our residents from move-in through move-out, ensuring they have a good experience as part of the Truehold community. The RSM uses various forms of technology to work with current residents by attending to residents' requests, interfacing with property managers, and...

  • Customer Support Representative

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Solutions by Text Full time

    Position OverviewSBT is looking for a Customer Support Representative to support our company's growth. The ideal candidate will be responsible for providing text and payment support to our clients.We are looking for a good communicator – someone that listens and ask the right questions to effectively diagnose a customer issue and resolve it quickly so...

  • Customer Experience Product Support Specialist

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Dandy Full time

    Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with...

  • Customer Experience Product Support Specialist

    Found in: beBee jobs US - 2 weeks ago


    Remote, Oregon, United States Dandy Full time

    Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with...

  • Client Support Specialist

    Found in: beBee jobs US - 6 days ago


    Remote, Oregon, United States Immunefi Full time

    About ImmunefiImmunefi exists to protect the future of money. Immunefi is Web3's last line of defense and leading bug bounty platform, preventing catastrophic hacks before user funds are stolen. Our team is highly specialized, so we're looking for talented people who are willing to jump right in and use their expertise to help us protect Web3. If you're...