Strategy & Operations Manager

1 month ago


Tempe, United States Russell Tobin Full time
Job DescriptionJob Description

Russell Tobin & Associates is currently seeking a Strategy & Operations Manager to work for our client in the food delivery industry. Apply now for consideration

Contract: 3 Months

Location: Remote within US

Pay Range: $100-123/hour DOE

Overview:
The Fraud team is looking for a Strategy & Operations manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy around New Business Verticals and International Markets.

Responsibilities:

  • Establish the strategy for the approach to fraud - work on the products, pricing and strategy needed to create the market-leading subscription business
  • Analyze fraud vectors across platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve to improve the experience of good users
  • Influence and engage across the company - partner with the product, engineering, and analytics teams to establish goals and build strategic programs Lead a team of high performers, driving their engagement, growth, and results
  • Improve through experimentation – Use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth
  • Work with internal and external partners to review chargeback dispute strategy

Qualifications

  • You are a data-driven, truth seeker, strategic operator.
  • You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company.
  • 6+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience; high-growth or subscription business experience
  • Experience leading large projects, hitting goals, and succeeding in a team environment
  • Problem solving and analytical skills, including proficiency in SQL and Expertise in Excel (can maintain complex spreadsheets/sheets)
  • Direct people leadership experience


Russell Tobin / Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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