Customer Service Specialist

2 weeks ago

Youngstown, United States Automated Health Systems Full time
Job DescriptionJob Description

Automated Health Systems is hiring Full-time and Part-time Customer Service Agents in Ohio.

Remote roles available - All equipment provided.

Bilingual skills (i.e., Spanish) a plus.

Qualifications for the position include:

  • Team player with excellent communication skills.
  • Customer-focused with a passion for helping people.
  • Strong PC proficiency with a willingness to learn.
  • HS Diploma required. Associate degree and/or call center experience preferred.
  • Ability to handle high call volume in a fast-paced environment.
  • Maintain confidentiality of personal health information.

Available shifts - Monday through Friday 8 AM-8 PM. Training is paid and online.

Benefits available for full time and part time employees.

EOE

Company DescriptionFounded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.

Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.Company DescriptionFounded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r
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Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r
\r
We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.\r
\r
Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.

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