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Property Manager
2 months ago
Compensation: $25 to $29 per hour DOE
Benefits: Medical, dental and vision insurance is free for employee only coverage
Everyone has the right to a quality, affordable home. At Community Roots Housing, this truth drives our work. By embracing community-led development and engaging in deep-rooted partnerships, we’re fostering vibrant, equitable communities where everyone has access to safe, affordable and welcoming homes. Today, with nearly 50 apartment buildings – over 2,000 residents -- we continue our commitment to build community with and for people. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards.
We are intentional in our hiring processes, seeing it as a chance to interrupt the cycle of racial and economic injustice that limits communities from accessing employment, building skills and investing in their own leadership development. We prioritize applicants who have firsthand experience in navigating the many systems that our residents face which impede their opportunities for success, as majority low-income, LGBTQ, and people of color.
Job Summary
Community Roots Housing is looking for an experienced property manager to manage multiple apartment buildings within our extensive portfolio. The Property Manager is generally responsible for managing up to 3 buildings and approximately 75 to 100 apartment units serving individuals and families whose incomes qualify for HUD Project Based Section 8 units or that qualify under affordable housing regulations. The job responsibilities include leasing, income certifications, maintenance, rent collection, tenant relations, and rules enforcement. If placed at a HUD Project Based portfolio, the successful candidate will need to have or pass the HUD Compliance Occupancy Specialist (COS) training within the first year of employment.
Duties and Responsibilities
Financial Management and Accounting:
- Collect and process all payments.
- Process delinquent payments in accordance with Washington State and Seattle landlord tenant regulations.
- Resolve subsidy account discrepancies.
- Assist Portfolio Manager with preparation of annual budget.
- Adhere to the budget.
- Monitor building inventory and make necessary purchases.
Tenant Relations and Management:
- Operate within the provisions of Seattle and Washington State Landlord Tenant law, Fair Housing law and the ADA.
- Maintain all tenant files per company standards.
- Provide professional customer service standards at all times.
- Resolve all tenant complaints in a timely and professional manner.
- Ensure adequate coverage of the premises through coordination with onsite staff, Portfolio Manager and the CRH office.
- Enforce rules and lease provision. Follow up with appropriate disciplinary actions for rules violations.
- Complete annual and interim certifications within HUD timelines.
Property Maintenance and Repair:
- Manage the unit turn process to reduce vacancy loss.
- Ensure all interior and exterior common areas are clean, the grounds are maintained, and all repairs and maintenance are completed.
- Implement preventative maintenance program as outlined for building.
- Coordinate, maintenance, inspections and vendor services as needed.
Leasing:
- Provide tours to prospective applicants, process leasing applications and complete related paperwork.
- Maintain HUD wait list or interest list in accordance with program requirements.
- Sign and maintain all lease related documents with new residents.
Other:
- Assume responsibility for maintaining the security of the site.
- Effectively manage staff.
- Communicate regularly with the Portfolio Manager regarding general operations of the property, perceived problems or issues, and suggestions for improvements.
- Participate in community activities relevant to the building and to CRH’s mission.
Minimum Qualifications:
- High school diploma or GED.
- One-year affordable property management experience.
- Ability to speak, read and write in standard business English.
- Intermediate skill with Microsoft Office applications (Word, Excel and Outlook).
- Ability to problem solve independently.
- Demonstrated ability to meet deadlines.
- Knowledge of and experience working with a diverse population
- The ability to walk stairs, climb ladders, and operate common cleaning tools.
- Ability to follow instructions accurately and work with minimal supervision.
- Ability to organize time efficiently, prioritize and perform tasks independently.
Preferred Qualifications:
- Tax credit, HUD Project Based Section 8, and other forms of affordable housing experience.
- 2 years Residential property management experience.
- Experience with property management software (Boston Post or MRI).
Community Roots Housing is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Community Roots Housing is a “Ban the Box” employer. However, per Federal Department of Housing and Urban Development requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.
