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Automotive Service Advisor

2 months ago

Wichita, United States Affinity Automotive Services, Inc Full time $55,000 - $75,000
Job DescriptionJob Description                   Are you passionate about the automotive industry and skilled in customer service? We're looking for a dedicated and motivated                       individual to join our team as an Automotive Service Advisor.


Responsibilities:

  • Greet customers and provide excellent service throughout their vehicle repair process.
  • Listen to customer concerns and accurately document vehicle issues.
  • Communicate with technicians to ensure a clear understanding of customer concerns and vehicle conditions.
  • Provide accurate estimates of repair costs and timelines.
  • Keep customers informed about the status of their vehicles and any additional repairs needed.
  • Schedule and coordinate service appointments efficiently.
  • Maintain a positive and customer-focused attitude.
Requirements:

  • Previous experience in automotive customer service or a related field.
  • Strong communication and interpersonal skills.
  • Knowledge of automotive systems and repairs.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills.
  • High school diploma or GED equivalent is required; 
  • Valid state-issued driver’s license and clean driving record are required
  • Prior sales experience 
  • Excellent communication and negotiation skills
  • Ability to manage time and serve customers with little supervision

Benefits:

  • Competitive salary with performance-based incentives.
  • Health and dental insurance coverage with company contribution 
  • Professional development opportunities.
  • Positive and collaborative work environment.
If you're a motivated individual with a passion for customer service and automotive repair, we want to hear from you

Join our team and be a part of creating happy and satisfied customers in the automotive world