Automotive Service Consultant

7 days ago


Wichita, Kansas, United States Vanity Fur Mobile Pet Salons Full time
Job Summary

We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Vanity Fur Mobile Pet Salons. As a key member of our service department, you will play a crucial role in ensuring our customers receive exceptional service and support.

Responsibilities
  • Promptly greet and assist customers, determining the nature of their vehicle issues and providing expert advice on necessary repairs and maintenance.
  • Create and manage repair orders, communicating with our service team to ensure timely and efficient completion of work.
  • Review and approve customer requests, ensuring that all work is completed to the highest standards and that customers are satisfied with the service they receive.
  • Maintain a clean and organized showroom, restocking displays as needed and ensuring that all areas are tidy and well-presented.
  • Perform daily cash and sales procedures, accurately processing transactions and maintaining accurate records.
  • Comply with all company policies, procedures, and regulatory requirements, including OSHA and EPA regulations.
Requirements
  • High school graduate or equivalent vocational training.
  • Knowledge of computerized sales and marketing software, as well as auto/truck tire, lubrication, and maintenance issues.
  • Experience using Mitchell Repair, Activant, All-Data, and vehicle service manuals to research and resolve vehicle malfunctions.
  • 2+ years of experience in a retail environment, preferably in the auto/truck tire, lubrication, and maintenance industry.
  • 3+ years of experience as a Service Advisor in an auto repair store, auto dealership, or comparable professional environment.
  • Experience as a vehicle mechanic or lubrication technician.
What We Offer

We value our employees and offer a fun and friendly work environment, excellent training and development opportunities, competitive compensation, and top-tier benefits. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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