Automotive Service Representative
1 day ago
We are a leading automotive dealership dedicated to providing an exceptional customer experience. Our team is passionate about delivering award-winning service and value to our community.
Job SummaryWe are seeking a highly motivated and organized Service Advisor to join our team. As a Service Advisor, you will be responsible for overseeing service orders, ensuring prompt and courteous service to our customers, and providing exceptional customer experience.
Responsibilities- Manage service orders and flow of the Drive Lane to ensure efficient and effective service delivery.
- Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
- Provide concierge support for owner inquiries, ensuring seamless communication and resolution.
- Ensure daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently to maximize productivity.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Success Index at or above company standards.
- Assist in diagnosing vehicle problems, ordering parts and tools as necessary.
- Oversee administration of warranty claims and training of the service department.
- Reinforce company policies and adhere to company standards.
- Encourage compliance with applicable laws and regulations.
- Maintain good working relationships with factory(s) and foster positive employee relations.
- 1+ year of experience in the automotive industry.
- Organized and friendly personality.
- Demonstrated ability to manage others.
- Time management skills.
- Fantastic communication skills with customers.
- Professional, well-groomed personal appearance.
- Consistent record of service and sales success.
- Strong record of positive customer satisfaction results.
- Team-oriented and self-motivated.
- Able to work with little supervision.
- Clean driving record and valid driver's license.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
Automotive Service Technician
3 weeks ago
Wichita Falls, Texas, United States TRACY'S AUTOMOTIVE Full timeJob Title: Lube TechnicianAt TRACY'S AUTOMOTIVE, we are seeking a skilled Lube Technician to join our team. As a Lube Technician, you will play a critical role in ensuring the smooth operation of our vehicle servicing company.Key Responsibilities:Oil and Fluid Maintenance: Drain and replace oil to manufacturer specifications, top off other fluids, and...
-
Automotive Service Technician
4 weeks ago
Wichita Falls, Texas, United States TRACY'S AUTOMOTIVE Full timeAbout the RoleAt TRACY'S AUTOMOTIVE, we are seeking a highly skilled and experienced Lube Technician to join our team. As a Lube Technician, you will play a critical role in ensuring the smooth operation of our vehicle servicing company.Key ResponsibilitiesFacilitate Vehicle Maintenance and Repairs: Provide exceptional customer service, facilitating...
-
Automotive Technician
3 weeks ago
Wichita Falls, Texas, United States TRACY'S AUTOMOTIVE Full timeAutomotive Technician Wanted at TRACY'S AUTOMOTIVE**Job Summary**We are seeking a skilled Automotive Technician to join our team at TRACY'S AUTOMOTIVE. As a key member of our team, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring our customers receive top-notch service.**Key Responsibilities:**Diagnose and repair vehicle...
-
Automotive Technician
10 hours ago
Wichita Falls, Texas, United States TRACY'S AUTOMOTIVE Full timeAutomotive Technician Job DescriptionWe are seeking a skilled Automotive Technician to join our team at TRACY'S AUTOMOTIVE. As a key member of our team, you will be responsible for diagnosing and repairing complex issues with various automobile makes and models.Key Responsibilities:Diagnose and repair problems with automobiles, including brakes, suspension,...
-
Automotive Repair Specialist
3 weeks ago
Wichita Falls, Texas, United States Foundation Automotive Corp. Full timeUnlock Your Potential as an Automotive TechnicianAt Foundation Automotive Corp., we're seeking a skilled and dedicated Automotive Technician to join our team. As a key member of our team, you'll play a vital role in delivering exceptional service to our customers and helping us achieve our mission of providing top-tier automotive solutions.Key...
-
Automotive Repair Specialist
4 weeks ago
Wichita Falls, Texas, United States Foundation Automotive Corp. Full timeUnlock Your Potential as an Automotive TechnicianFoundation Automotive Corp. is seeking a skilled and dedicated Automotive Technician to join our team. As a key member of our team, you will be responsible for diagnosing and repairing a wide range of vehicle issues, from routine maintenance to complex mechanical and electrical problems.Key...
-
BMW Automotive Technician
2 weeks ago
Wichita Falls, Texas, United States Foundation Automotive Corp Full timeJob OpportunityFoundation Automotive Corp is seeking a skilled BMW Automotive Technician to join our team.Key Responsibilities:Diagnose and repair complex automotive systems, including engine, steering, suspension, brakes, and air conditioning.Perform thorough vehicle inspections to identify necessary repairs.Inspect and test vehicles to determine required...
-
Automotive Service Specialist
1 month ago
Wichita Falls, Texas, United States Wichita Falls Ford Full timeJob OverviewWichita Falls Ford is seeking a dedicated Service Technician to enhance our automotive service team. We pride ourselves on delivering exceptional automotive experiences, and we are looking for someone who shares our commitment to excellence.Key ResponsibilitiesEfficiently execute tasks outlined in the repair order while adhering to dealership...
-
Automotive Service Manager
2 weeks ago
Wichita Falls, Texas, United States Bridgestone America, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to join our team at Bridgestone Retail Operations. As a key member of our service team, you will be responsible for managing customer relationships, supervising technicians, and ensuring high-quality service delivery.Key ResponsibilitiesAssign and schedule work duties to...
-
Automotive Service Specialist
1 month ago
Wichita Falls, Texas, United States Wichita Falls Ford Full timeJob OverviewWichita Falls Ford is seeking a dedicated Service Technician to enhance our automotive service team. This role is crucial in ensuring our clients receive exceptional service and support for their vehicles.Key ResponsibilitiesExecute tasks outlined in the repair order efficiently while adhering to dealership policies.Conduct test drives and...
-
Automotive Sales Professional
7 days ago
Wichita Falls, Texas, United States EasyCare Recruiting Full timeAutomotive Sales Associate Job DescriptionWe are seeking a highly motivated and results-driven Automotive Sales Associate to join our team at Eddy's Chrysler Dodge Jeep Ram of Wichita. As an Automotive Sales Associate, you will be responsible for selling vehicles and providing exceptional customer service to our clients.Key Responsibilities:Implement and...
-
Customer Service Representative
2 weeks ago
Wichita Falls, Texas, United States Wichita Falls Ford Full timeJob OverviewWichita Falls Ford is seeking a highly motivated and organized Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining a positive reputation for our dealership.Key ResponsibilitiesProvide prompt, courteous, and...
-
Customer Service Representative
4 days ago
Wichita Falls, Texas, United States Boot Barn Full timeCustomer Experience Representative at Boot BarnWe are seeking a skilled Customer Experience Representative to join our team at Boot Barn. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and processing E-Commerce customer experience requests in a timely and...
-
Customer Service Representative
4 weeks ago
Wichita Falls, Texas, United States Envoy Air Full time{"title": "Customer Service Representative", "content": "OverviewEnvoy Air, an American Airlines Group Company, is seeking a Customer Service Representative to join our team at Wichita Falls Regional Airport. As a Customer Service Representative, you will be the first point of contact for passengers, providing a seamless check-in and ticketing experience....
-
Automotive Technician
3 weeks ago
Wichita Falls, Texas, United States ALMCA INC Full timeJob DescriptionKey Responsibilities:Assess vehicles and machines to diagnose and repair issues.Conduct routine services and vehicle maintenance.Inspect vehicles and run tests to identify faults and repairs.Utilize vehicle diagnostic equipment and problem-solving skills.Requirements:Knowledge of car parts, diagnostic tools, and repair procedures.Experience...
-
Customer Service Representative
7 days ago
Wichita Falls, Texas, United States MCI, LC Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key Responsibilities:Handle...
-
Automotive Repair Specialist
1 month ago
Wichita Falls, Texas, United States KONECKY OIL INC. Full timeJob Opportunity at Konecky Oil Inc.Job Summary:Konecky Oil Inc. is seeking a skilled Automotive Repair Specialist to join our team. As a key member of our repair shop, you will be responsible for performing routine automotive maintenance and mechanical repairs.Key Responsibilities:Perform routine maintenance tasks: oil changes, tire rotations, transmission...
-
Customer Service Representative
1 week ago
Wichita Falls, Texas, United States Quipt Home Medical Full timeJob OverviewAt Quipt Home Medical, we're dedicated to delivering exceptional service to meet the unique needs of every individual who trusts us with their care. As a Customer Service Representative, you'll be a vital part of our team, providing top-notch support to patients, caregivers, and healthcare professionals.Key Responsibilities:Provide accurate and...
-
Customer Service Representative
1 week ago
Wichita Falls, Texas, United States MCI Careers Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...
-
Customer Service Representative
3 weeks ago
Wichita Falls, Texas, United States Americold Full timeCustomer Service RepresentativeAmericold is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for:Key Responsibilities:Respond to customer inquiries and complaints in a timely and professional mannerResolve customer issues related to work-orders, shipments, inventory...