Telehealth Services Medical Receptionist
2 weeks ago
Salary Range: $20.00 - $22.52 Hourly
Summary:
Under the supervision of the Clinic Operations Manager with support from the Clinic Coordinators, the Telehealth Services Medical Receptionist is responsible for performing clinical, administrative and office support functions.
DUTIES AND RESPONSIBILITIES:
- Responsible for receiving patients and public in a professional and courteous manner.
- Responsible for scheduling appointments per Medical Department and Behavioral Health Department (BHD) procedure.
- Responsible for verifying patient demographics at each patient contact via phone, telehealth or in person appointment.
- Responsible for registering patients and entering patient demographics in the Practice Management System (PM)
- Responsible for assuring that patient registration, medical history, and consent and privacy forms are thoroughly completed and signed on an annual basis.
- Responsible for verifying that the telehealth consent is completed during telehealth visit.
- Responsible for verifying patient insurance and eligibility prior to office visit and communicating effectively with billing staff for financial screening and cashier services. Collaborates with Managed Care Department as needed for insurance enrollment support.
- Responsible for initiating patient encounters with appropriate pay code for telephonic, telehealth or in-person visit.
- Responsible for confirming telehealth and BHD patient appointments daily.
- Responsible for documenting and rescheduling “no-shows” and cancellations per clinic and BHD procedure.
- Responsible for managing and monitoring patient intake for telehealth appointments via telehealth dashboard.
- Responsible for providing patient education on telehealth services.
- Responsible for assisting patients to establish and troubleshooting telehealth connection.
- Responsible for working in collaboration with the Behavioral Health Team to maximize Behavioral Health providers schedules and patients access to care.
- Responsible for follow-up with Medical and Behavioral Health provider tasking orders.
- Responsible for maintaining and updating lists of active participants and gives them initial and/or follow up appointments as needed.
- Responsible for operating computers programs, like Microsoft Outlook, Teams, Word and Excel.
- Responsible for providing cross training support and coverage to Medical Receptionist staff and Behavioral Health team as needed.
- Responsible for generating and providing weekly and monthly report of BHD caseload, appointments and no shows and other tasks as assigned.
- Responsible for actively participating in organization- wide continuous Quality Improvement Program.
- Performs other duties as assigned.
REQUIREMENTS:
- One (1) year experience as a medical receptionist
- Knowledge of trauma, substance abuse, and mental health preferred
- Strong problem-solving skills and team-oriented behavior.
- Ability to establish strong rapport and relationships with patients and staff.
- Commitment to empowerment, strengths based and social justice-oriented principles.
- Knowledge of medical terminology and assessment skills.
- Knowledge is insurance plans and eligibility requirements.
- High school graduate or GED certification.
- Bilingual (English/Spanish).
- Computer experience with excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping.
- The employee is familiar and knowledgeable with the use of a type of health information technology system. The employee will assure to take such steps necessary to allow Arroyo Vista to realize the benefits of the Electronic Health Records system including the adoption, implementation, upgrading and meaningful use of such technology as requested or required by Arroyo Vista or other federal or state authority.
- Ability to type 35 wpm.
-
Telehealth Services Medical Receptionist
22 hours ago
Los Angeles, United States Arroyo Vista Family Health Full timeSalary Range: $20.00 - $22.52 Hourly Summary:Under the supervision of the Clinic Operations Manager with support from the Clinic Coordinators, the Telehealth Services Medical Receptionist is responsible for performing clinical, administrative and office support functions.DUTIES AND RESPONSIBILITIES:Responsible for receiving patients and public in a...
-
Call Center Medical Receptionist
22 hours ago
Los Angeles, United States Arroyo Vista Family Health Full timeSalary Range:$20.00 - $22.52 Hourly Summary:Under the supervision of the Clinic Operations Manager, the Call Center Medical Receptionist serves as primary point for patient telephone access to Arroyo Vista Family Health Center. The Call Center Medical Receptionist answers, greets, screens, and directs incoming and outgoing telephone calls, electronic...
-
Call Center Medical Receptionist
19 minutes ago
Los Angeles, United States Arroyo Vista Family Health Center Full time**Salary Range**:$20.00 - $22.52 Hourly **Summary** **DUTIES AND RESPONSIBILITIES**: - Responsible for welcoming patients and visitors in a friendly, professional and courteous manner both in person and on the telephone. - Responsible for answering multi-line telephone lines, ensuring that all calls are channeled to, and responded by the appropriate...
-
Medical Receptionist
4 days ago
Los Angeles, United States Beverly Hills Doctor's Office Full timeJob DescriptionJob DescriptionWe are busy medical office looking for a receptionist who is well spoken, upbeat, professional, able to multi-task. Experience in medical field such as receptionist, scheduler, medical assistant, or patient care coordination preferred.Medical Receptionist Duties and ResponsibilitiesCheck in patientsAnswer patient questions and...
-
Receptionist
1 week ago
los angeles, United States Westwood Medical Group, Inc. Full timeWestwood Medical Group, Inc., a medical clinic office, seeking Receptionist. No experience required. Send resume to: Attn.: Mr. Son Woo Lee @ 505 S. Virgil Ave., Suite 208, Los Angeles, CA 90020
-
Medical Secretary/receptionist
3 days ago
Los Angeles, United States State of California Full time**Duration **:3 Months contract The Transplant Department Secretary is responsible for all clerical duties related to administrative functions of Transplant Services. The Transplant Department Secretary also functions as the receptionist and acts as a liaison between the department and other hospital and physician's staff. **Required skills and...
-
Receptionist
Found in: Jooble US O C2 - 1 week ago
Los Angeles, CA, United States Westwood Medical Group, Inc. Full timeWestwood Medical Group, Inc., a medical clinic office, seeking Receptionist. No experience required. Send resume to: Attn.: Mr. Son Woo Lee @ 505 S. Virgil Ave., Suite 208, Los Angeles, CA 90020
-
Dental Receptionist
19 minutes ago
Los Angeles, United States WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC Full time**Receptionist**-Fantastic Opportunity** - Take your dental career to the next level at West Coast Dental! We are seeking a friendly and motivated individual to join our team! If you have an outgoing personality, excellent communication skills, and a passion for connecting with people, we would love to meet you. This is a full-time in person position.-...
-
CA - Front Office Receptionist
23 hours ago
Los Angeles, United States Treston Security Services Full timeJob Title: Office ReceptionistCompany: Treston Security ServicesLocation: South Gate, CACompensation: $20-$23About Us: Treston Security Services is a dynamic and innovative security company committed to delivering exceptional protective services. We value creativity, teamwork, and a customer-centric approach in all aspects of our operations. As we continue...
-
Medical Secretary/receptionist
3 days ago
Los Angeles, United States Leadstack Inc Full time**Job Title: Medical Secretary** **Location: Los Angeles, CA 90033** **Number of needs: 1** **Target start date: ASAP** **Duration of Assignment: 13 weeks - covering an LOA** **Work hours: office needs are from 8-5 pm** Parking/Cost: Oen Parking Interview Process: (phone/video/in person etc.) Video interview **MUST HAVES**: Knowledge of Healthcare...
-
Medical Receptionist
2 days ago
Los Angeles, United States San Pedro Chiropractic Clinic Full timeLooking for a friendly, detail oriented receptionist/office assistant at a growing chiropractic office. Main duties are: checking patient's in, confirming appointments, and helping room patients/assisting with therapies. This position is for part time work, Tuesday (9-1), Thursday(8-12), and Saturday(9-12). Fluent in Spanish is a plus. Office is located...
-
Dental Receptionist
5 days ago
Los Angeles, United States Optimize Practice Services Full timeJob DescriptionJob DescriptionDental ReceptionistAbout the CompanyAt Tarzana Smile Center, we are dedicated to crafting beautiful smiles and fostering a warm, welcoming environment for our patients. As a leading dental practice in Tarzana, we strive to deliver exceptional dental care tailored to the unique needs and preferences of each individual.Our team is...
-
Medical Receptionist
2 weeks ago
Los Angeles, United States Wound and Burn Centers of America Full timeJob DescriptionJob DescriptionWho We Are· We are the world’s leading provider of wound healing services! We are specialized in Complex Wound Healing, Burn Injuries, Hyperbaric Oxygen Therapy, Scar Treatment, Aesthetics and Laser Therapy.· This is an exceptional opportunity to join a growing global brand at our beautiful headquarters located at the heart...
-
Medical Secretary
21 hours ago
Los Angeles, United States Axelon Services Corporation Full timeMedical Secretary Los Angeles, CA 3 Months Pay: $25/hr 100% onsite Description: MUST HAVES: Knowledge of Healthcare Environment: Understanding of healthcare terminology, procedures, and regulations. Customer Service Orientation: Ability to provide excellent customer service to patients, visitors, and colleagues, ensuring a positive experience...
-
Receptionist
3 days ago
Los Angeles, United States Palazzo Post Acute Full timeAre you a person who believes in providing great care? Do you believe in having a positive impact on other people's lives? Are you a team player, quick-thinker, and ready to be a part of an organization that supports your growth? _ **WHAT WE'RE ABOUT** We believe care goes beyond a medical chart. With kindness and integrity as our guide, we strive for...
-
Medical Receptionist
1 week ago
Los Angeles, United States MLK Community Hospital Full timeDate Posted: 2/27/2024 Job Code: MedRep Location: MLK Community Hospital & Foundation Address: 12021 Wilmington Avenue City: Los Angeles State: CA Country: United States of America Category: Clinics - Ambulatory Pay Rate Type: Hourly Salary Range (Depending on Experience): $16.90 - $24.51 If you are interested apply online and send your...
-
Law Firm Receptionist
2 weeks ago
Los Angeles, United States Panish | Shea | Ravipudi LLP Full timeJob DescriptionJob DescriptionPrestigious Los Angeles Personal Injury Law Firm is seeking a receptionist to work in a fast-paced, team-oriented, high profile trial Law Firm that routinely handles significant 7 and 8-figure cases.Experience as a receptionist working in a fast-paced environment is preferredReceptionist Position Job Duties:Welcoming clients and...
-
Receptionist
2 days ago
Los Angeles, United States Tower Escrow, Inc. Full timeTeamwork makes the Dream Work! We are looking for a Receptionist to join our Tower LA family! This will be a full-time job with salary and other benefits. **Receptionist Qualifications**: - Excellent Communications Skills - Computer skill is must - Bilingual (English & Korean is a MUST) - Help with answering phones, processing, ordering payoffs, insurance,...
-
Front Desk Receptionist
4 days ago
Los Angeles, United States KAREnterprise LLC Full time**About us** Front Desk Receptionist (Bi-Lingual Spanish/English) **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Answer phone calls, take messages, and direct calls to appropriate individuals - Schedule appointments and manage the appointment calendar - Check attendance, write memos, etc. - Maintain cleanliness...
-
Receptionist
Found in: beBee jobs US - 3 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $46, Min.) - $52, Mid.) - $62, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
