Resident Relations Specialist

3 weeks ago


Austin, United States LeadingEdge Personnel Full time $20
Job DescriptionJob Description

Company Information:

At LeadingEdge Personnel we thrive on excellence through personal development and continuing improvement through education. Our competitive edge is the tenure we have and our dedicated staff coupled with our focus purely on office clerical, IT, Legal, HR, CSR, Medical, Accounting, and Insurance roles.


 Description of Role:

We are seeking a Bilingual (Spanish/English) temporary Resident Relations Specialist to start preferably by 09/01/24 or as soon as possible.  This position will be tentatively for approximately 4 months.  

 

Responsibilities:

  • Receives, reviews and responds to customer calls, emails, and letters on a wide variety of concerns, including (but not limited to): unaddressed maintenance issues, property policies, rent calculations, utility disruptions, interpersonal conflicts
  • Ensures that all calls are addressed in a friendly and professional manner and that initial follow up communication occurs within specific timeframes
  • Researches HUD policies and provides education and guidance to residents and owners/agents.
  • Performs timely and accurate data entry
  • Maintains accurate documentation for each concern and follows up with all parties until fully resolved
  • Communicates clearly and concisely via phone and email with owners, agents, and HUD representatives


 Skills & Requirements:

  • 2 years minimum experience providing compassionate and professional customer service to a wide variety of clientele
  • High school diploma or equivalent
  • Strong oral and written communication skills
  • Ability to multitask
  • Experience in affordable housing or government industry is preferred, but not required.
  • Proficient in Google Suite and Microsoft Office
  • Document Management System experience is a plus

 

Work Schedule:

Monday - Friday 8:00am - 5:00pm

Company DescriptionLeadingEdge Personnel's goal is to help you find your next career move. LeadingEdge Personnel focuses on temp, temp-to-hire and direct hire placements throughout the Austin & San Antonio area. We staff for the best because we attract the best employees. We can't wait to help you achieve your next dream jobCompany DescriptionLeadingEdge Personnel's goal is to help you find your next career move. LeadingEdge Personnel focuses on temp, temp-to-hire and direct hire placements throughout the Austin & San Antonio area. We staff for the best because we attract the best employees. We can't wait to help you achieve your next dream job

  • Austin, United States Udr, Inc. Full time

    UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at Estancia Villas, our exclusive apartment community (312 homes) located in Austin, Texas. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company...


  • Austin, Texas, United States L A K E Enterprises Inc Full time

    Job OverviewClient Relations SpecialistAre you a committed individual with a zeal for providing outstanding customer support?Do you excel in a fast-paced setting where your contributions can truly make a difference?Consider becoming a part of our team at L.A.K.E. Enterprises, where we prioritize diligence, personal development, and a constructive attitude....


  • Austin, Texas, United States augmentjobs Full time

    Job DescriptionJob Title: Investor Relations SpecialistPosition Overview: The Investor Relations Specialist will play a crucial role in supporting the investor relations department by facilitating communication with stakeholders, generating analytical reports, and contributing to the formulation of investor engagement strategies. This position is well-suited...


  • Austin, Texas, United States augmentjobs Full time

    Job OverviewPosition: Client Relations SpecialistThe Client Relations Specialist is tasked with cultivating and maintaining relationships with significant clients to guarantee their satisfaction, loyalty, and enduring engagement. This position requires a deep understanding of client requirements, delivering personalized financial solutions, and serving as...


  • Austin, Texas, United States VSL Employee Co LLC Full time

    Position OverviewBecome a Vital Part of VSL Employee Co LLC as a Personal Care SpecialistAt VSL Employee Co LLC, we pride ourselves on fostering a dynamic environment that emphasizes meaningful interactions for our residents, their families, and our dedicated staff. We celebrate individuality and encourage our team members to express their unique selves.Key...


  • Austin, United States Rollins Full time

    ** Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO025221 Showing 1 location **Job Details** **Description** Customer Service Specialist **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our...


  • Austin, United States Abode Camp Full time

    **Description** **Salary** **Skills** **Benefits** **Summary** **Job trends** **Job openings** **Closed jobs** **Company Description** Arrive Logistics is a supply chain services provider that helps its clients maintain their supply with its transportation services. It was founded in 2014 with its headquarters in Texas. Its services depend on its technology,...


  • Austin, Texas, United States CAPPS, Inc. Full time

    Job DescriptionThe Government Relations Division is seeking a highly skilled Government Relations Specialist to perform complex legislative and consultative work. As a key member of our team, you will serve as a liaison between our agency and governmental and legislative entities, providing guidance and support to ensure effective communication and...


  • Austin, Texas, United States CAPPS, Inc. Full time

    Job DescriptionThe Government Relations Division is seeking a highly skilled Government Relations Specialist to perform complex legislative and consultative work. As a key member of our team, you will serve as a liaison between our agency and governmental and legislative entities, providing guidance and support to ensure effective communication and...


  • Austin, Texas, United States Mac Freeman - State Farm Agent Full time

    Position OverviewBenefits:Simple IRA with Company MatchingPerformance-based bonusesCompany-sponsored eventsCompetitive salary structureFlexible working hoursCareer advancement opportunitiesComprehensive training and development programsROLE SUMMARY:Mac Freeman - State Farm Agent is in search of a detail-oriented and efficient professional to manage...


  • Austin, Texas, United States MedPro Group Full time

    Company Overview: Become a part of our vibrant team at MedPro Group, a leading insurance provider recognized for its dedication to quality and client satisfaction. We take pride in our reputation as a top-tier Insurance Broker, consistently earning accolades for our service excellence. Our approach is straightforward: we prioritize character in our hiring...


  • Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Health and Human Services Commission (HHSC) is seeking a highly qualified human resource professional for the position of Human Resources Employee Relations Specialist. Performs advanced (senior-level) human resources (HR) work and is responsible for day-to-day employee relations (ER) activities for assigned customer areas. Work...


  • Austin, Texas, United States University of St. Augustine Full time

    OverviewThe University of St. Augustine for Health Sciences is dedicated to cultivating professional health care practitioners through innovative, personalized, and high-quality educational experiences across classroom, clinical, and online platforms.Key ResponsibilitiesAs a Client Relations Specialist, you will:Welcome and assist visitors by providing a...


  • Austin, United States Epiphany Dermatology Full time

    Job DescriptionJob DescriptionAre you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a...


  • Austin, Texas, United States ETG Talent Full time

    Job OverviewAbout ETG Talent:ETG Talent is a premier staffing partner dedicated to connecting organizations with exceptional professionals, driving innovation and success. Our approach is centered on collaboration, ensuring that we deliver tailored staffing solutions that align with your strategic objectives.Position Summary:We are looking for a dedicated...


  • Austin, Texas, United States ETG Talent Full time

    Job DescriptionEmployment Type: Full-time and Part-time hours per weekCompany Overview:ETG Talent is a leading staffing agency dedicated to connecting organizations with exceptional professionals in various sectors, including telecommunications, internet services, and insurance. We foster a collaborative and inclusive workplace culture that emphasizes...


  • Austin, United States Level Full time

    Job DescriptionJob DescriptionClient Relations and Support SpecialistLocation: Austin, TexasCompany Overview: We’re Level, a fast-moving and fast-growing recruiting and staffing agency connecting work-from-home Filipinos (Virtual Assistants) with our clients located in the US. Our rapid growth has earned us a spot on Austin’s top 50 fastest-growing...


  • Austin, United States Le-Vel Full time

    Client Relations and Support SpecialistLocation: Austin, Texas Company Overview: We're Level, a fast-moving and fast-growing recruiting and staffing agency connecting work-from-home Filipinos (Virtual Assistants) with our clients located in the US. Our rapid growth has earned us a spot on Austin's top 50 fastest-growing private companies. We attribute this...


  • Austin, United States Level Full time

    Job DescriptionJob DescriptionClient Relations and Support SpecialistLocation: Austin, TexasCompany Overview: We’re Level, a fast-moving and fast-growing recruiting and staffing agency connecting work-from-home Filipinos (Virtual Assistants) with our clients located in the US. Our rapid growth has earned us a spot on Austin’s top 50 fastest-growing...


  • Austin, Texas, United States Zenith ATX, Inc Full time

    Position OverviewAt Zenith ATX, Inc, we collaborate with charitable and non-profit organizations to enhance visibility and deliver essential support for their missions. Our approach involves engaging community members in a personalized, face-to-face manner, fostering authentic connections that yield enduring and impactful supporters for our clients.We are...