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Operation Manager
3 months ago
Seeking for an Operation Manger to join out team
Location: Concord CA
Shift: Morning shift
Pay rate: $85k-100k
Duties/ Responsibilities:
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Created detailed reports on the performance of individual departments within operations.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Developed key performance indicators to measure effectiveness of operational processes.
Maintained accurate inventory records to track stock levels and minimize costs.
Performed cost analysis for various projects to determine budget requirements.
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Analyzed data from daily reports to identify trends in production performance metrics.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Delivered positive customer experiences by implementing effective quality assurance practices.
Addressed customer concerns with suitable solutions.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Measured and reviewed performance via KPIs and metrics.
Whether it’s fresh leadership, large-scale mobilization, recruitment outsourcing, or if you simply want to see where your team stacks up, you can trust Human Bees to work hard with you, not just for you.Company DescriptionHuman Bees knows what it takes to build a best-in-class team because we have one. Our industrious, focused and dedicated experts are committed to working diligently to bring the best and brightest to your workplace.\r
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Whether it’s fresh leadership, large-scale mobilization, recruitment outsourcing, or if you simply want to see where your team stacks up, you can trust Human Bees to work hard with you, not just for you.