Service Writer Warranty Claims Specialist

3 weeks ago


Kansas City, United States State Tractor Trucking, Inc. Full time
Job DescriptionJob Description

Service Writer - Warranty Claims Specialist

Join the State Tractor Equipment team as a Service Writer and warranty Claims Specialist. You'll be the vital link between our customers and their repair needs, including warranty claims processing. You'll ensure seamless communication and satisfaction by managing repair documentation and customer expectations, particularly regarding warranty repairs.

Responsibilities

·         Create accurate cost estimates, log required parts, and determine repair timeframes, including processing warranty claims.

·         Efficiently schedule Service Technicians for each job, considering expertise and workload.

·         Communicate all pertinent information, such as costs, parts, and technician assignments, clearly to customers.

·         Arrange appointments with customers and facilitate discussions to understand their needs thoroughly.

·         Relay customer requirements to Service Technicians effectively.

·         Inform customers about additional work, providing details and associated costs.

·         Enter comprehensive repair job details into the company's network and prepare clear repair instructions, including warranty specifications.

Requirements and Skills

·         Previous experience as a Service Writer or in a similar role, focusing on warranty claims processing.

·         Proficiency in computer usage and familiarity with office software programs.

·         Exceptional communication skills and a strong customer service orientation.

·         Excellent record-keeping abilities to ensure accurate documentation of repairs and warranty claims.

·         Capacity to comprehend and articulate technical issues to the service team based on non-technical customer descriptions.

 

Company DescriptionState Tractor Trucking is NOT a carrier that waits in line outside of a soda factory. We haul what others cannot and have fun doing it. As a family-owned business headquartered in Kansas City, KS, we prioritize people over profits and do everything we can to keep our team members happy and healthy. State Tractor Trucking has options for qualified drivers in several capacities and levels of experience.

Faith, Integrity, Trust & Transparency, Ethical Decision Making, Personal Growth, Innovation, Critical Thinking, Safety, Collaborative Team, Respect.Company DescriptionState Tractor Trucking is NOT a carrier that waits in line outside of a soda factory. We haul what others cannot and have fun doing it. As a family-owned business headquartered in Kansas City, KS, we prioritize people over profits and do everything we can to keep our team members happy and healthy. State Tractor Trucking has options for qualified drivers in several capacities and levels of experience.\r
\r
Faith, Integrity, Trust & Transparency, Ethical Decision Making, Personal Growth, Innovation, Critical Thinking, Safety, Collaborative Team, Respect.

  • Oklahoma City, United States Holt Truck Centers of Oklahoma LLC Full time

    Job DescriptionJob DescriptionJob Summary: The Warranty Claims Specialist is responsible for reviewing warranty, policy work orders, and the processing of warranty claims to original equipment manufacturers (OEMs). The incumbent will manage daily tasks in an efficient and effective manner, to assure maximum financial recovery is received to offset warranty...

  • Service Writer

    2 weeks ago


    City of Saint Peters, United States Complete Auto Body & Repair Full time

    Job DescriptionJob DescriptionThe service writer's responsibilities include ensuring the customer's needs are filled, coordinating transactions between the company and the customer, and performing cost and time estimates for those transactions. The service writer will track repairs and the causes of problems, schedule the most appropriate service...


  • City of Industry, United States Puente Hills Volkswagen Full time

    Are you a detail-oriented individual that enjoys a fast-paced environment and provides an opportunity to work with several different departments? Do you have at least 2 years of experience processing warranty claims? If you answered "yes" we are interested in speaking with you about this open role.  Job Summary: Warranty Administrators make sure the...


  • City of Industry, United States Puente Hills Volkswagen Full time

    Job DescriptionJob DescriptionAre you a detail-oriented individual that enjoys a fast-paced environment and provides an opportunity to work with several different departments? Do you have at least 2 years of experience processing warranty claims? If you answered "yes" we are interested in speaking with you about this open role. Job Summary: Warranty...

  • Warranty Administrator

    14 hours ago


    City of Industry, United States Puente Hills Volkswagen Full time

    Are you a detail-oriented individual that enjoys a fast-paced environment and provides an opportunity to work with several different departments? Do you have at least 2 years of experience processing warranty claims? If you answered "yes" we are interested in speaking with you about this open role.  Job Summary: Warranty Administrators make sure the...


  • City of Saint Peters, United States Acro Service Corporation Full time

    Job DescriptionJob DescriptionWe are seeking an Warranty Support Rep to join the company, a premier supplier, in City of Saint Peters, MO USA While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among...


  • Greenacres City, United States Greenacres Nissan Full time

    Job DescriptionJob DescriptionPosition Summary:Process all warranty claims in a timely manner, as the repair orders are closedReview and process all returned/rejected/adjusted warranty claims, track each claim until its final resolutionClose repair orders (warranty, PDI and internal) dailyBusiness Skills Required:Knowledgeable of Warranty...


  • Greenacres City, United States Greenacres Nissan Full time

    Job DescriptionJob DescriptionPosition Summary:Process all warranty claims in a timely manner, as the repair orders are closedReview and process all returned/rejected/adjusted warranty claims, track each claim until its final resolutionClose repair orders (warranty, PDI and internal) dailyBusiness Skills Required:Knowledgeable of Warranty...


  • Long Island City, United States JetBlue Airways Corporation Full time

    The Manager Warranty and Repairs reports to the Senior Manager Materials and is responsible for overseeing the Technical Operations warranty processes to achieve the maximum warranty recovery or cost avoidance. The Manager oversees all claims for com Manager, Warranty, Repair, Continuous Improvement, Business Partner, Technical, Airline, Business Services


  • Earth City, United States Ox Warranty Group Full time

    Job DescriptionJob DescriptionOx Car Care Inc was started and founded in 2015 with one goal in mind, to be the best and biggest insurance company in the US while practicing honest and fair business ethics. Since then, we have become the fastest growing warranty sales company in the country with locations in California, Florida, and Missouri. From starting...


  • Earth City, United States Ox Warranty Group Full time

    Job DescriptionJob DescriptionOx Car Care Inc was started and founded in 2015 with one goal in mind, to be the best and biggest insurance company in the US while practicing honest and fair business ethics. Since then, we have become the fastest growing warranty sales company in the country with locations in California, Florida, and Missouri. From starting...


  • West Valley City, United States Randstad Full time

    Randstad - JobID: senior-claims-specialists_salt-lake-city [Office Clerk / Admin Assistant] Randstad is currently working with a reputable company to fill several Claims Specialist positions. These are immediate openings and include permanent and temporary positions for full-time and part-time positions. Duties include manually keying claims into the Claims...


  • West Valley City, Utah, United States Richmond American Homes Full time

    Overview: BREAK GROUND ON A REWARDING CAREER WITH US! At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. We’re proud to be one of the most...


  • Salt Lake City, United States Metro Public Adjustment Full time

    Job Description: The position we are hiring for is customer/client relations. In this position you will be writing claims and submitting the paperwork. Duties can be performed remotely. Company Information: We offer expert Claims Adjusting services specific to the needs of home and business owners, protecting them against their insurance company. Our...


  • Margate City, United States Sunny Service Center Full time $21 - $26

    Job Title: Service Writer Job Description: Are you organized? Do you inspire your team to greatness? You are the person we are looking for.Our Service Advisor is the front line of the business from first call or greeting to final pickup. You are the voice of information and thank you after the work is complete. Your enthusiasm to help our clients feel...

  • Claims Consultant

    1 week ago


    Kansas City, United States Lockton Companies Full time

    At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service...


  • Oklahoma City, United States Res-Care, Inc. Remote Work Freelance Full time

    Our Company Amerita Overview Come join our closed-door specialty infusion pharmacy! Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients...


  • Oklahoma City, Oklahoma, United States Res-Care, Inc. Full time

    Our Company Amerita Overview Come join our closed-door specialty infusion pharmacy Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients...


  • Kansas City, Missouri, United States Swiss Re Full time

    About the Role This Claims Expert position is responsible for the processing of all levels of claims from low touch to complex claims, with the vast majority being complex claims, including responsibility for customer service and the financial risk associated with an assigned block of Stop Loss claims. Additional responsibilities include: Reviewing claims,...

  • Claims Supervisor

    1 day ago


    Kansas City, United States Traders Insurance Full time

    Overview: Reliable, Local Company, Providing Full-Time Remote Job Opportunities ***Internal Applicants Only*** Play an integral role in driving success, being a part of a passionate team, working directly from the comfort of your own home. We value your expertise and passion, and aim to create a supportive atmosphere that encourages personal and...