Automotive Warranty Clerk
3 weeks ago
Position Summary:
- Process all warranty claims in a timely manner, as the repair orders are closed
- Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution
- Close repair orders (warranty, PDI and internal) daily
Business Skills Required:
- Knowledgeable of Warranty Industry
- Mathematical and reconciliation skills essential with analyzing warranty schedule
- Maintain work space in an orderly manner to allow retrieval of documents by team members
- Must possess strong attention to detail
- Ability to manage time, set goals and prioritize tasks
- PC Skills and experience using DMS and CRM software
- Exceptional verbal and written communications
- Highly organized, detail oriented, and able to thrive in a fast paced, changing environment
Functions
- Maintain Warranty A/R
- Reconcile Schedules
- Track Warranty Parts
- Close Repair Orders
Skillset
- Attention to Detail
- Sound Judgment
- Collaborate with Team Members
- CDK experience
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