Landscape Account Manager
3 months ago
We are seeking a highly motivated, customer service and detail-oriented Landscape Account Manager to join our team. Ideal candidate should have at least 3 years of landscape account management or related experience. As a Landscape Account Manager, you will play a crucial role in building and maintaining client relationships. This is a dynamic position that requires excellent communication skills, strong organizational abilities, and the ability to multitask effectively. If you meet all the requirements listed, please apply
Responsibilities:
The essential functions include, but are not limited to the following:
- Act as the primary point of contact between the company and client
- Develop and maintain strong relationships with the client
- Communicate with clients to thoroughly understand their needs, interests, and specific project requirements
- Facilitate production to ensure projects meet expectations and are delivered on time
- Review quality of service, assessing site conditions, and suggest improvements to client and/or production
- Maintain communications with internal personnel to ensure efforts are in line with objectives
- Identify prospective clients and take on new leads to help grow sales
- Effectively negotiate details of contracts and payment terms
- Maintain relationships with clients, including following up after projects have been completed
- Perform other duties as needed including snow and ice management as assigned
Qualifications:
- Proven track record of success in landscape account management & sales
- Effective verbal and written communication skills.
- Knowledge and understanding of standard landscape industry standards and practices.
- Excellent at customer relationship management.
- Bachelor’s degree in business or related field preferred.
- Knowledge of landscape industry and/or sales CRM experience preferred.
- Proficient in Microsoft Office, specifically Excel and Word.
- Ability to communicate with clients, colleagues, and workers effectively and respectfully.
- Cooperative and able to work in a team environment.
- Flexibility to work in a constantly changing environment focused on improvement.
- Demonstrated ability to communicate and motivate customers.
Benefits:
- Paid Time Off
- Health, Dental & Vision Insurance w/ company contribution
- 401k + Company Matching
- Base Salary + Commissions
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