Project Coordinator

3 weeks ago

Cleveland, United States Accellis Technology Group Full time $47,000 - $55,000
Job DescriptionJob Description

Mission of the Role

The Project Coordinator is responsible for delivering projects on time and on budget to Accellis customers. The Project Coordinator will manage the scheduling of project engineers, meetings, and assist with communication to ensure the seamless execution of project plans.

Primary Responsibilities

Assist in Developing Project Plans:

  • Help improve detailed project plans, outlining project goals, timelines, and resource requirements.
  • Support the identification of necessary resources and assist in the allocation process.

Coordinate Schedules:

  • Arrange and coordinate the schedules of project team members, including project engineers.
  • Ensure that all team members are aware of their tasks and deadlines.

Organize and Debrief Meetings:

  • Schedule and organize meetings for the Project Manager with clients, vendors, and internal team members.
  • Prepare meeting agendas,
  • Review Co-Pilot minutes and ensure that action items are followed up on.

Maintain Project Documentation:

  • Keep accurate records of all project-related documents, including plans, schedules, meeting minutes, and progress reports.
  • Ensure that all documentation is up-to-date and accessible to relevant stakeholders.

Communicate with Stakeholders:

  • Provide regular updates to clients and stakeholders on project progress.
  • Send daily email updates to clients regarding completed tasks and upcoming activities.
  • Confirm upcoming meetings and ensure that all participants are informed and prepared.
  • Update stakeholders on budget to actual.
  • Alert Project Manager of any project at risk of exceeding budget.

Track Project Progress:

  • Monitor project progress and assist in the preparation of status reports.
  • Help identify and communicate any potential issues or risks to the Project Manager.
  • Track all Project Coordination time to project. Should maintain regular utilization of 75%.

Support Risk Management:

  • Assist in identifying project risks and developing mitigation strategies.
  • Ensure that any identified risks are communicated to the Project Manager and relevant stakeholders.

Facilitate Team Collaboration:

  • Support effective communication and collaboration among project team members.
  • Ensure that team members have the information and resources they need to complete their tasks.

Maintain Client Satisfaction:

  • Strive to enhance client satisfaction by ensuring that their needs and expectations are met.
  • Address any client concerns promptly and escalate issues, as necessary.

Administrative Support:

  • Provide general administrative support to the Project Manager and project team.
  • Handle tasks such as data entry, filing, and managing correspondence.

 

Additional Responsibilities

  • Improve client perception and satisfaction.
    • Strive to enhance the client's experience through effective project coordination and communication.
  • Ability to lead a team and communicate effectively in the absence of the PM.
    • Lead and coordinate project team activities as a backup to PM.
    • Facilitate clear and concise communication among team members and stakeholders when PM is out.
  • Escalate project issues that cannot be completed within agreed service levels.
    • Identify and escalate issues that may impact project deliverables or timelines.
    • Work with relevant parties to resolve escalated issues promptly.
  • Maintain specific knowledge of the client and how our services and products relate to their business.
    • Develop an in-depth understanding of the client's business and needs.
    • Align Accellis services and products with client requirements to deliver value.

Required Qualifications

  • Bachelor's degree in business administration, Project Management, or a related field.
  • Minimum of 1 years of experience in project coordination or management.
  • Proficiency with project management tools such as ConnectWise.
  • Excellent communication and organizational skills.
  • Strong problem-solving and multitasking abilities.

Desired Skills

  • Experience in the IT (Information Technology) or service delivery industry.
  • Ability to work under pressure and meet tight deadlines.
  • Strong client-facing and teamwork skills.
  • Extreme attention to detail.
  • Strong written communication skills.
Company DescriptionOur mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking.

Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.Company DescriptionOur mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking. \r
\r
Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.

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