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Desktop Support Technician

3 months ago

Akron, United States AA2IT Full time $20 - $23
Job DescriptionJob Description

Location - Akron, OH
Hours - M-F- 7:30am-4:30pm.
Responsibilities -

• Unbox the device (laptop)

• Power up, install Windows updates and drivers, install any required applications

• Install, move, add and change (“IMAC”) the device in ServiceNow.

• Re-box the devices

• Create shipping labels and fix to box

• Ship the devices to end-user

• Monitor calls, incidents and requests using client provided ServiceNow tool

What is the TOP 2 : Great Customer Service, Desktop Support (Win10 and Office 365).

What will the work schedule be for this position? (M-F) 7:30am-4:30pm. Overtime? No. On-call? No.

How many overall years of experience should this person have? 6 – 12 months. Do they need any specific certifications or education? No. A+ is nice to have. If contract to hire what is the conversion rate? Contract How many miles per day will the contractor be driving? No. What is the exact work location or city, state, zip 341 White Ponds Dr. Akron OH 44320.

Company DescriptionAA2IT is in this business to make you successful. Strategy, Execution and Value. There are too many businesses that have solid, well-thought-out strategies that sit in a drawer somewhere collecting dust. Executing on Strategy effectively and measuring what matters drives the value. We start with your business strategy, align technology strategy, and create a roadmap that gets your business value.

AA2IT is a global firm providing Staffing and IT Solutions. We are headquartered in Texas, delivering successful talent acquisition and technology services. We are fully digital organization with a people centric and a technology driven vision.Company DescriptionAA2IT is in this business to make you successful. Strategy, Execution and Value. There are too many businesses that have solid, well-thought-out strategies that sit in a drawer somewhere collecting dust. Executing on Strategy effectively and measuring what matters drives the value. We start with your business strategy, align technology strategy, and create a roadmap that gets your business value.\r
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AA2IT is a global firm providing Staffing and IT Solutions. We are headquartered in Texas, delivering successful talent acquisition and technology services. We are fully digital organization with a people centric and a technology driven vision.