Patient Services Representative/ Warehouse Personnel

1 month ago


Westlake Village, United States General Home Medical Supply Full time
Job DescriptionJob Description

We are seeking a Warehouse Customer Service Representative to join our team You will be responsible for providing our patients with drop shipment of our products and help maintain our durable medical equipment warehouse. This full time career opportunity has a Monday through Friday from 8:00am to 5:00pm schedule, and is located in Westlake Village, CA.

Duties and Responsibilities:

  • Answer calls and perform basic data entry in our Electronic Medical Record(EMR)

  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

  • Process, pack, and ship orders accurately

  • Maintain inventory and log of products; restock as needed

  • Follow all safety protocol and warehouse procedures

  • Any other functions assigned by the management

  • Order Products, inspect for damages; report as needed

  • Maintain a clean and orderly warehouse environment

​Qualifications:

  • BILINGUAL (ENGLISH,SPANISH)

  • Physical stamina and dexterity necessary; ability to lift or move at least 40 lbs.

  • High school diploma preferred

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

  • Basic computer knowledge, Microsoft office and Outlook

  • Familiarity with stocking and the use of hand trucks or pallet jacks

  • Work experience in a warehouse setting or Customer Service preferred

GHMS offers a fast-paced, exciting, work environment that promotes teamwork and encourages learning for all of our employees, because we believe that your success is our success. We offer hands-on training, advancement opportunities, inter-company transfer opportunities, and benefits including: retirement savings program, paid time off, paid holidays.

Company DescriptionThe mission of General Home Medical Supply is to be the leading supplier of healthcare products and services helping to alleviate pain, restore health and extend life to the communities we serve. GHMS manages our business with the highest standards of ethics, trust, and integrity by consistently emphasizing superior quality and customer service, as well as operational excellence. We strive for the highest uncompromising dedication to our employees and our customers.Company DescriptionThe mission of General Home Medical Supply is to be the leading supplier of healthcare products and services helping to alleviate pain, restore health and extend life to the communities we serve. GHMS manages our business with the highest standards of ethics, trust, and integrity by consistently emphasizing superior quality and customer service, as well as operational excellence. We strive for the highest uncompromising dedication to our employees and our customers.

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