Patient Service Representative

4 months ago

Westlake Village, United States RadNet Ventura (Rolling Oaks Radiology) Full time

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients
  • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
  • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
  • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.


Pay Range:
USD $16.50 - USD $18.00 /per hour

Shift:
Nights

Shift Variations:
Wednesday - Sunday 11:00 AM to 7:30 PM

  • Patient Service Representative

    5 months ago

    Greenwood Village, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our Denver metro area clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is not a remote position - CO applicants only!SummaryThe Patient Service...

  • Customer Service Representative

    3 weeks ago

    Westlake Village, United States iPayment Inc. Full time

    The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and maintain an excellent image for the company. By leveraging probing questions and effective listening skills, the Customer Service Representative will provide...

  • Customer Service Representative

    5 months ago

    Westlake Village, United States iPayment Full time

    The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and maintain an excellent image for the company. By leveraging probing questions and effective listening skills, the Customer Service Representative will provide...

  • Customer Service Representative

    2 weeks ago

    Westlake Village, United States iPayment Inc. Full time

    The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and maintain an excellent image for the company. By leveraging probing questions and effective listening skills, the Customer Service Representative will provide...

  • Patient Services Representative

    2 days ago

    Westlake, Ohio, United States Cleveland Clinic Full time

    Role SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Patient Service Specialist. In this role, you will be responsible for delivering exceptional patient experiences, resolving issues, and creating a welcoming environment.About the RoleThis position involves patient registration, visit preparation, and...

  • Customer Service Representative

    2 weeks ago

    Westlake Village, California, United States Costco Full time

    **Job Summary:**We are looking for an experienced Customer Service Representative to work as a Store Cashier at Costco in Los Angeles.The successful candidate will have excellent communication and problem-solving skills, as well as a strong commitment to delivering outstanding customer service.Key Responsibilities:Process member transactions efficiently and...

  • Retail Customer Service Representative

    4 weeks ago

    Westlake Village, California, United States Staples Full time

    We're seeking a Retail Customer Service Representative to join our team at Staples. As a Retail Customer Service Representative, you'll be responsible for creating a positive shopping experience for customers. This includes answering questions, resolving issues, and providing product recommendations.About the JobThis is an exciting opportunity to join a...

  • Chiropractic Patient Service Representative

    4 weeks ago

    Montgomery Village, Maryland, United States The Joint Chiropractic Full time

    Job OverviewWe are seeking a highly motivated and results-driven Chiropractic Patient Service Representative to join our team at The Joint Chiropractic.About the RoleThis is an exciting opportunity for a sales-oriented individual who is passionate about health and wellness. As a Chiropractic Patient Service Representative, you will play a vital role in...

  • Full Time Patient Service Representative

    3 months ago

    Westlake, United States University Hospitals Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our Westlake location. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis two weeks in advance.Job descriptionThe Patient Service Representative is the first point of...

  • Full Time Patient Service Representative

    3 months ago

    Westlake, United States University Hospitals Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our Westlake location. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis two weeks in advance.Job description The Patient Service Representative is the first point of...

  • Customer Service Representative

    1 day ago

    Westlake, Ohio, United States Knitwell Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Knitwell Group. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving revenue growth, and maintaining a safe and well-maintained store...

  • Customer Service Representative

    2 days ago

    Westlake, Ohio, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic individual to excel in the role of Customer Service Representative at Domino's.Main Responsibilities:Foster a positive customer experience by greeting customers warmly and engaging with them effectively.Take accurate customer orders using technology and Point of...

  • Customer Service Representative

    2 weeks ago

    Westlake Village, California, United States Costco Full time

    About This Opportunity: We're seeking an experienced and customer-focused individual to join our team as a Membership Clerk. In this role, you'll provide top-notch service to our members, processing transactions, answering queries, and educating them on our products and services.Your Key Accountabilities:Process member transactions, including sign-ups,...

  • Customer Service Representative

    2 weeks ago

    Westlake, United States IMCD Group Full time

    Customer Service RepresentativeCustomer Service Representative IMCD US currently has an opening for a Customer Service Representative. This role is based in our Corporate Headquarters in Westlake, Ohio. COMPANY BACKGROUNDIMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded...

  • Customer Service Representative

    2 weeks ago

    Westlake, United States IMCD Group Full time

    Customer Service RepresentativeCustomer Service RepresentativeIMCD US currently has an opening for a Customer Service Representative. This role is based in our Corporate Headquarters in Westlake, Ohio.COMPANY BACKGROUNDIMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD...

  • Member Services Representative

    8 months ago

    Westlake Village, United States Crunch Fitness Full time

    Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any...

  • Sales and Service Representative

    4 days ago

    Westlake, Ohio, United States Concept Machine Full time

    Job DescriptionThe Sales and Service Representative will interact with customers via phone, email, and in-person to receive and process orders accurately. This role involves maintaining a high level of detail orientation, organizational skills, and the ability to multi-task efficiently.The ideal candidate will have 3-5 years' experience in Customer Service...

  • Client Services Representative I

    2 weeks ago

    Westlake, United States Marmon Holdings, Inc. Full time

    United Consumer Financial Services Compa Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. The primary responsibility of a...

  • Customer Service Representative

    2 weeks ago

    Westlake Village, California, United States Costco Full time

    **Costco's Commitment to Excellence**We're dedicated to delivering an exceptional shopping experience for our members. As a Retail Sales Associate, you'll play a critical role in achieving this goal by providing top-notch customer service and ensuring a seamless shopping experience.**Key Responsibilities**Your primary responsibilities will include:Processing...

  • Customer Service Representative

    2 days ago

    Westlake, Ohio, United States Domino's Pizza LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.In this role, you will have the opportunity to develop your skills and knowledge in customer service, sales, and teamwork.Responsibilities include:Greeting customers and taking ordersProviding exceptional customer service and...