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Senior Customer Service Representative

2 months ago

Westlake Village, California, United States The Bank of America Corporation Full time

ABOUT US:


At Bank of America, we are driven by a shared mission to enhance financial well-being through the strength of every interaction.

POSITION SUMMARY:

As a Senior Customer Service Representative, you will play a vital role in delivering exceptional service to our clients. Your responsibilities will include:

  • Providing expert assistance and support to customers regarding their banking needs.
  • Utilizing effective communication skills to resolve inquiries and enhance customer satisfaction.
  • Collaborating with team members to ensure a seamless customer experience.
KEY QUALIFICATIONS:

We are looking for individuals who possess:

  • Strong problem-solving abilities and a commitment to service excellence.
  • Experience in customer service or related fields.
  • Excellent verbal and written communication skills.

At Bank of America, we value diversity and are committed to creating an inclusive environment for all employees.