Current jobs related to Customer Care Specialist - Richfield - Foundations Worldwide

  • Customer Care Specialist

    5 months ago

    Richfield, United States Foundations Worldwide Inc Full time

    Foundations Worldwide, Inc is a rapidly growing, Ohio-based, children's product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are committed to providing childcare products that exceed our...

  • Customer Sales Specialist

    4 weeks ago

    Richfield, Ohio, United States Snap-on Full time

    Job Title: Customer Sales SpecialistAt Snap-on, we are seeking a highly motivated and results-driven Customer Sales Specialist to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key...

  • Customer Sales Specialist

    7 days ago

    Richfield, Ohio, United States Snap-on Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Sales Specialist to join our team at Snap-on Business Solutions. As a key member of our sales team, you will be responsible for providing administrative support and assisting sales account management in maintaining direct sales functions to meet customer expectations.Key...

  • Landscape Care Specialist

    3 weeks ago

    Richfield, Idaho, United States Terra Tec Landscapes, Inc. Full time

    Job OverviewTerra Tec Landscapes, Inc. is seeking a skilled Turf and Tree Care Specialist to join our team.Key Responsibilities:Develop and maintain positive relationships with customersApply chemicals to trees, shrubs, turf, and beds in accordance with industry standardsProvide expert advice to customers on landscape care and maintenancePrepare and submit...

  • Customer Service Representative

    2 days ago

    Richfield, Ohio, United States Foundations Worldwide Full time

    Job DescriptionFoundations Worldwide, Inc is a rapidly growing company that provides childcare products to exceed customer expectations in innovation, quality, design, and delivery.We are seeking a self-motivated Customer Care Specialist to learn all aspects of consumer/customer service interaction and ensure the highest levels of satisfaction.The Customer...

  • Nurse Care Specialist

    1 week ago

    Richfield, Idaho, United States Quality Talent Group Full time

    About the role: Nurse Care SpecialistCooperstown Center is seeking a skilled Registered Nurse to join our team in Cooperstown, NY. As a Nurse Care Specialist, you will provide exceptional care and support to our residents, ensuring their physical and emotional well-being.Key Responsibilities:Provide personalized care and support to residents, including...

  • Customer Sales Representative

    2 weeks ago

    Richfield, Ohio, United States Snap-on Full time

    Job Title: Customer Sales SpecialistAt Snap-on Business Solutions, we are seeking a highly motivated and organized Customer Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing administrative support and assisting sales account management in maintaining direct sales functions to meet customer...

  • Customer Sales Representative

    1 month ago

    Richfield, Ohio, United States Snap-on Full time

    Job Title: Customer Sales SpecialistJob Summary:We are seeking a highly motivated and organized Customer Sales Specialist to join our team at Snap-on Business Solutions. As a key member of our sales team, you will be responsible for providing administrative support and assisting sales account management in maintaining direct sales functions to meet customer...

  • Clinical Care Specialist

    1 month ago

    Richfield, Minnesota, United States Allina Health Full time

    Job SummaryAllina Health is a not-for-profit health system dedicated to delivering exceptional care to individuals, families, and communities in Minnesota and western Wisconsin. We are seeking a skilled professional to join our team as a Clinical Care Specialist.Key ResponsibilitiesCollaborate with healthcare teams to ensure optimal patient care and...

  • Customer Care Parts Coordinator

    1 week ago

    Richfield, Idaho, United States Clayton Homes Full time

    At Clayton Homes, we're committed to creating a World Class Customer Experience, and we believe it begins with a World Class Team Member Experience.We're actively recruiting individuals who are passionate, positive, and eager to learn, and we equip them for success in our Customer Care Parts Coordinator role.As a member of our team, you'll enjoy excellent...

  • Customer Service Representative

    1 week ago

    Richfield, Idaho, United States Quality Talent Group Full time

    About the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Teller and Customer Support Specialist. As a key member of our Consumer, Small & Business Banking division, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Process customer transactions and...

  • Order Management Specialist

    1 month ago

    Richfield, United States Creative Financial Staffing Full time

    Order Management Specialist:Our client is looking for a detail-oriented Order Management Specialist to manage the entire order fulfillment process. You will ensure customer orders are processed accurately and delivered on time, working closely with sales, logistics, and customer service teams. Our client offers excellent benefits with no deductible or...

  • Customer Sales Specialist

    4 weeks ago

    Richfield, United States LRSolutions, LLC Full time

    Provide administrative support and assist sales account management in maintaining direct sales functions to meet customer expectations, assure satisfying relationships, and drive new sales and customers. Conduct customer and prospect calls for Sales and Service. Coordinate sales functions across all departments. Responsibilities:Assist in developing new...

  • Customer Sales Specialist

    4 weeks ago

    Richfield, United States LRSolutions, LLC Full time

    Provide administrative support and assist sales account management in maintaining direct sales functions to meet customer expectations, assure satisfying relationships, and drive new sales and customers. Conduct customer and prospect calls for Sales and Service. Coordinate sales functions across all departments. Responsibilities:Assist in developing new...

  • Product Display Specialist

    4 days ago

    Richfield, Idaho, United States Schwan's Company Full time

    Product Display SpecialistAt Schwan's Company, we're looking for a skilled Product Display Specialist to join our team. As a Product Display Specialist, you will be responsible for executing accurate shelving for all company products at assigned customers at the store level. This includes taking products from customer's storage freezer and stocking these...

  • Customer Service Representative

    3 weeks ago

    Richfield, Idaho, United States Kwik Trip Full time

    Join Our Team as a Food Service Team MemberKwik Trip is seeking energetic and outgoing individuals to join our team as Food Service Team Members. As a Food Service Team Member, you will be responsible for providing exceptional customer service and creating a welcoming environment for our guests.Key Responsibilities:Provide excellent customer service and...

  • LPN Ambulatory Care Specialist

    4 weeks ago

    Richfield, Minnesota, United States Sevita Full time

    LPN Ambulatory Care Job DescriptionSevita is a leading provider of home and community-based specialized health care. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Job SummaryWe are seeking a skilled Licensed Practical Nurse...

  • Sales Specialist

    4 weeks ago

    Richfield, Ohio, United States FedEx Custom Critical Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Specialist to join our team at FedEx Custom Critical. As a Sales Specialist, you will be responsible for generating new opportunities and developing relationships with prospective clients to drive sales growth and revenue.Key ResponsibilitiesIdentify and qualify potential clients through...

  • Installation Support Specialist

    4 weeks ago

    Richfield, Minnesota, United States Snap On Full time

    Job Title: Installation Support SpecialistJoin Snap-on Business Solutions as an Installation Support Specialist and play a critical role in ensuring the successful installation and configuration of our hardware and software solutions. As a key member of our team, you will be responsible for providing top-notch technical support to our customers, both...

  • Payroll Specialist Tier 2

    2 weeks ago

    Richfield, Ohio, United States Group Management Services Full time

    Job Title: Payroll Specialist Tier 2Group Management Services is seeking a highly skilled Payroll Specialist Tier 2 to join our team. As a Payroll Specialist Tier 2, you will be responsible for maintaining a high level of client satisfaction by providing accurate and timely payroll services.Key Responsibilities:Maintain a base of payroll clients and...

Customer Care Specialist

2 months ago

Richfield, United States Foundations Worldwide Full time
Job DescriptionJob Description

Foundations Worldwide, Inc is a rapidly growing, Ohio-based, children’s product company. Encompassing four core brands, our growth strategy is centered around expanding our owned eCommerce platforms along with our online platform partnerships with Amazon, Wayfair, Target, Walmart, and more. We are committed to providing childcare products that exceed our customers’ expectations in innovation, quality, design, and delivery.

We are seeking a self-motivated Customer Care Specialist. The Customer Care Specialist is responsible for learning all aspects of consumer/customer service interaction, ensuring he/she attains the highest levels of satisfaction.

At Foundations, there is limitless opportunity and plenty of room to grow. The following describes some of the core activities you will perform:

  • Day-to-day administration of the order management process:
    • Review, prepare and process sales orders
    • Resolve shipping method, pricing and payment term issues
    • Generate and track product shipments, as well as process returns
    • Provide necessary information to both internal and external customers
    • Assist in completion of EDI and international orders
  • Assist consumers with post-sale service (i.e. warranty, reviewing assembly instructions, identifying any other issues)
  • Prioritize, manage, coordinate, and monitor customer orders to exceed customer expectations
  • Provide freight quotes and order tracking details to customers
  • Develop high level of product knowledge to ensure timely resolution of consumer issues and demonstrate efficient communication
  • Work with field sales, pricing administration, distribution center, and customers to resolve issues which delay on-time shipments
  • Other tasks as assigned by manager

Requirements

To be successful in this role, we are looking for the following:

  • 2+ years data entry/administrative or customer service experience
  • High school degree required
  • Excellent typing, ten key, computer skills (MS Office) and aptitude a must
  • Highly organized and a demonstrated problem solver
  • Self-starter with a sense of urgency to complete work
  • Perform well within a deadline-driven and results-orientated environment
  • Must be detail-orientated and have a high degree of accuracy while multitasking
  • Excellent written and verbal communication skills
  • Requires extensive telephone use
  • Strong follow-through and teamwork skills
  • Good customer service skills
  • Knowledge of ERP/MRP and MAS500 system a plus, but not required

Benefits

If you are looking to join a growing organization, with tremendous opportunity, where your hard work significantly impacts everyone’s success, then Foundations Worldwide is the place for you. While we believe in work/life balance, we feel in-person collaboration is essential. This is an onsite position at our Richfield, OH office. We offer personal flexibility with a competitive salary, full benefits (medical, dental, vision, life insurance) HSA, generous PTO, product discounts, and 401k options. Department hours flex between 7:00 AM to 5:00 PM. Foundations Worldwide, Inc. is an Equal Opportunity Employer and complies with all applicable laws and regulations.