Fraud Investigator

4 weeks ago

Farmington Hills, United States Kelly Services Full time $21
Job DescriptionJob Description

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Fraud Data Administrator to work at a premier Financial Service starting in Auburn Hills but relocating to Farmington Hills. With us, it’s all about finding the job that’s just right.

Why you should apply to be a Claims Fraud Data Administrator:
• Weekly pay
• Hourly pay rate of $21.00
• Work schedule: M-F 7:30am-4:00pm
• 3 months + contract, high potential for extension
• Join a leading Financial Service company with a strong industry standing.
• Collaborative and supportive team culture.

What’s a typical day as a Fraud Data Administrator? You’ll be:
• Managing the Group Mailbox within the defined SLA by directing and following up on incoming email questions, sales receipts, chargebacks, and representments to the correct Investigator and/or Team Leader.
• Identifying and resolving multiple claim loading situations.
 • Providing accurate and timely Event files to Investigators for claim handling.
• Daily reviewing the department database for incoming/pending Events and performing necessary actions.
• Inputting all Commercial Card investigations into the case management system, following all department procedures accurately and within a timely manner.
• Correctly reviewing and dispositioning all Events/Cases under the department threshold for Retail Debit and Commercial claims.
• Supporting various case processes/tasks within the case management solution per the direction of the Team Lead.

This job might be an outstanding fit if you:
• Have a high school diploma or equivalent.
• Possess data entry skills.
• 1-year prior work experience in banking/financial services
• Have strong written communication, time management, problem-solving, and peer relation skills.
 

Company DescriptionSimply put. We’re the experts. Seriously. Our recruiters are deeply rooted in the markets they serve, which means we understand what it takes to succeed, have industry connections, and the inside scoop no one else has. Plus, at Kelly, we are real people seeing beyond just a resume. This means you’re getting a level of personal attention you don’t get from an algorithm and access to opportunities that would never occur to an outsider.

So what are you waiting for? Find your next role with a fast, personalized job search that never costs you anything.Company DescriptionSimply put. We’re the experts. Seriously. Our recruiters are deeply rooted in the markets they serve, which means we understand what it takes to succeed, have industry connections, and the inside scoop no one else has. Plus, at Kelly, we are real people seeing beyond just a resume. This means you’re getting a level of personal attention you don’t get from an algorithm and access to opportunities that would never occur to an outsider.\r
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So what are you waiting for? Find your next role with a fast, personalized job search that never costs you anything.

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