Customer Service and Sales Associate

4 weeks ago

Cleveland, United States Universal Energy Solutions Full time
Job DescriptionJob Description

Universal Energy Solutions is a leading company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a motivated and customer-focused Customer Service and Sales Associate to join our team at our Cleveland, OH location. As a Customer Service and Sales Associate, you will play a key role in providing exceptional service to our customers while also driving sales growth.

At Universal Energy Solutions, we are committed to delivering a superior customer experience. As a Customer Service and Sales Associate, you will handle customer inquiries, provide product and service information, assist with sales inquiries, and ensure customer satisfaction. Your ability to build rapport with customers and drive sales will contribute to our mission of delivering sustainable energy solutions.

Responsibilities
  • Provide prompt and professional assistance to customers in person and over the phone.
  • Assist customers with sales inquiries, including product information, pricing, and promotions.
  • Process customer orders, returns, and exchanges accurately and efficiently.
  • Address customer concerns and resolve complaints with empathy and patience.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with cross-functional teams to ensure the prompt resolution of customer issues.
  • Stay updated on product knowledge, industry trends, and sales techniques.
  • Achieve or exceed sales targets by upselling and cross-selling to customers.
  • Adhere to company policies and procedures at all times.

Requirements

  • Prior experience in customer service and sales roles, preferably in a retail or similar environment.
  • Strong communication and interpersonal skills, with the ability to build positive relationships with customers.
  • Proven sales abilities and a results-oriented mindset.
  • Ability to handle challenging or irate customers with professionalism and empathy.
  • Proficiency in using customer service software, point-of-sale systems, and Microsoft Office applications.
  • Knowledge of the energy industry and sustainable energy solutions is a plus.
  • Ability to multitask, prioritize, and work effectively in a fast-paced environment.
  • High school diploma or equivalent is required.
  • Residence in or near the Cleveland, OH area.

Benefits

  • Rapid advancement opportunities
  • Professional sales training curriculum

  • Sales Associate for Veteran Services

    2 weeks ago

    Cleveland, Ohio, United States Veterans Canteen Service Full time

    Join Our Team as a Retail Sales AssociateAre you passionate about providing exceptional service? The Veterans Canteen Service (VCS) is seeking dedicated individuals to join our team as Retail Sales Associates. In this role, you will play a vital part in delivering outstanding service to our customers in a dynamic and fast-paced environment.About Us:VCS has...

  • Sales Associate

    2 months ago

    Cleveland, United States Drybar Shops Full time

    Overview: Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate / Customer Service Representative...

  • Retail Sales Associate

    9 hours ago

    Cleveland, Ohio, United States Veterans Canteen Service Full time

    About UsThe Veterans Canteen Service is a leading provider of retail, food, and vending services to Veterans and their caregivers in VA facilities across the country.Job SummaryWe are seeking highly motivated and customer-focused Retail Sales Associates to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional service...

  • Customer Service and Sales Associate

    1 month ago

    Cleveland, United States Universal Energy Solutions Full time

    Universal Energy Solutions is a leading company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a motivated and customer-focused Customer Service and Sales Associate to join our team at our Cleveland, OH location. As a Customer Service and Sales Associate, you will play a key role in providing...

  • Retail Customer Service Sales Associate

    3 months ago

    Cleveland, United States M and D Supply Full time

    If you... ...are excited to deliver great values to customers every day ...take a sense of pride and ownership in helping drive positive results for a team ...are committed to treating colleagues and customers with respect and believe in the power of diversity and inclusion ...want to participate in initiatives that positively impact the world around youThen...

  • Retail Sales Associate

    3 days ago

    Cleveland, Ohio, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Cashier & Front End Services Associate at Wal-Mart Stores, Inc., you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our valued customers. This is a dynamic and fast-paced role that requires a positive attitude, strong communication skills, and the ability to multitask in a busy...

  • Customer Service Specialist

    5 days ago

    Cleveland, Ohio, United States Best Buy Tire Pros & Automotive Service Full time

    About the Role:The Sales Associate is a key member of our team at Best Buy Tire Pros & Automotive Service, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of our company, interacting with customers to understand their needs and providing solutions that meet their expectations.Key...

  • Sales Associate

    2 months ago

    Cleveland, United States Best Buy Tire Pros & Automotive Service Full time

    Company OverviewAt Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.Job SummaryThe Sales Associate is responsible for providing outstanding...

  • Retail Associate

    2 weeks ago

    Cleveland, Ohio, United States Veterans Canteen Service - VCS Full time

    Join Our Team as a Retail Sales AssociateAre you seeking a fulfilling career that prioritizes work-life balance? Look no further! At Veterans Canteen Service - VCS, we are dedicated to creating a supportive workplace for our team members.Position Overview:Starting Hourly Wage: $16.85We are currently in search of enthusiastic individuals to join our team as...

  • Retail Sales Associate

    1 day ago

    Cleveland, Texas, United States M and D Supply Full time

    About M&D SupplyM&D Supply is a locally owned company that prides itself on providing excellent customer service and promoting a positive work environment. We are committed to treating our colleagues and customers with respect and believe in the power of diversity and inclusion.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales...

  • Retail Sales Representative

    4 days ago

    Cleveland, Ohio, United States Advantage Sales and Marketing, LLC Full time

    Job Summary:We are seeking a highly motivated and results-driven Retail Sales Specialist to join our team at Advantage Sales and Marketing, LLC. As a Retail Sales Specialist, you will be responsible for building relationships with store management, calling on customers, and managing your own territory.Key Responsibilities:Develop and maintain strong...

  • Sales Associate

    2 months ago

    Cleveland, United States Best Buy Tire Pros & Automotive Service Full time

    Company Overview At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company. Job Summary The Sales Associate is responsible for providing outstanding...

  • Customer Service Associate

    1 week ago

    Cleveland, Ohio, United States K&K Portage Market Full time

    Job OverviewWe are looking for a dedicated Customer Service Associate to join our team. In this role, you will play a crucial part in providing exceptional service and support to our customers in a retail environment focused on food products.Key Responsibilities:Greet customers and assess their needs while adhering to safe food handling practices.Provide...

  • Sales Associate

    2 weeks ago

    Cleveland, Ohio, United States Veterans Canteen Service - VCS Full time

    Join Our Team as a Retail Sales AssociateAre you seeking a fulfilling career that prioritizes work-life balance? Look no further! At Veterans Canteen Service - VCS, we are dedicated to creating a supportive environment for our team members.Position Overview:Hourly Wage: $16.85We are currently in search of enthusiastic individuals to join our team as Sales...

  • SAS Retail Services Representative

    3 days ago

    Cleveland, Ohio, United States Advantage Sales and Marketing, LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented SAS Retail Services Representative to join our team at Advantage Sales and Marketing, LLC. As a SAS Retail Services Representative, you will play a critical role in ensuring the latest brands and products are displayed and tracked effectively in Walmart stores.Key ResponsibilitiesConduct...

  • Retail Sales Associate

    1 day ago

    Cleveland, Ohio, United States 7-Eleven Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at 7-Eleven. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring accurate cash handling and fuel transactions.Key ResponsibilitiesCustomer...

  • Customer Service Associate

    5 days ago

    Cleveland, Ohio, United States Granite Depot Full time

    We are seeking a skilled Sales Person to join our team at Granite Depot. As a Sales Person, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Assist customers in selecting the perfect granite or quartz countertops for their projectsProvide detailed quotes and estimates for customersWork...

  • Full Time Store Associate

    3 days ago

    Cleveland, Ohio, United States Gordon Food Service Full time

    About the RoleGordon Food Service is seeking a highly motivated and customer-focused Full Time Store Associate to join our retail team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and inventory processes.Key...

  • Sales Growth Specialist

    5 days ago

    Cleveland, Ohio, United States Sales Focus Full time

    About the RoleThe Sales Growth Specialist is a dynamic and results-driven professional responsible for driving sales growth outside the typical office environment. This role involves direct interaction with potential customers to understand their needs and present appropriate products, services, or solutions.Key ResponsibilitiesDevelop and execute sales...

  • Outside Sales Consultant

    2 weeks ago

    Cleveland, Ohio, United States Sales Focus Full time

    Join Our Team at Sales Focus Inc.Sales Focus Inc., a leader in sales outsourcing, is seeking to recruit a Full-time Outside Sales Consultant for our esteemed client, CleanSky Energy. This role is pivotal in generating new business opportunities, engaging with clients, and driving sales growth. If you possess excellent interpersonal skills and a passion for...