Workplace Operations Coordinator
3 weeks ago
The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees . They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for employees.
About You
You are an individual who possesses a strong ability to successfully prioritize and execute tasks/duties as assigned in alignment with the overall goals of the team. You have a growth mindset and know how to stay self-motivated and demonstrate a positive attitude. You feel empowered to take initiative and lead from your seat. You consistently demonstrate strong verbal and written communication skills.
Responsibilities
Represent “Lyft” culture in the SFHQ mailroom and print + ship stations by stocking and organizing supplies, maintain the appearance of the mailroom area, and provide support for general mail & package inquiries.
Keep an upbeat demeanor and greet every employee and visitor to the mailroom
Receive and process mail and packages on a daily basis
Maintain weekly inventory of Workplace items that need to be purchased. Restock supplies on a regular basis. Support local teams with inventory management
Manage incoming and outgoing mail/shipment process for HQ and other offices
Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations
Intake and respond to Zendesk tickets and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary
Stay current on front desk protocols and provide ad-hoc support to reception when needed
Maintain clear and consistent communication while providing cross functional support to teammates and partner teams
Receive, troubleshoot, resource and resolve all incoming employee questions or concerns
Support all Workplace leadership with all duties as necessary
Experience & Skills
Be aligned with Core values: Make it Happen, Uplift Others and Be Yourself
A passion for facilitating an overall positive employee experience through ongoing operational support
2+ years of customer service experience
1+ years in Workplace related experience and/or
1+ years of Mailroom experience
Possess the ability to remain agile and multi-task effectively in a fast paced environment
Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively
Capable of prioritizing tasks/duties as assigned and delegating tasks as needed
Company DescriptionSoftware Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.
SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.
SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.Company DescriptionSoftware Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.\r
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SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.\r
\r
SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.
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