Assistant Director of Quality Improvement

1 month ago

Windsor Mill, United States Everstand Full time
Job DescriptionJob Description

What is this job?

Reporting directly to the Director of Quality Improvement and Training, the Assistant Director of Quality Improvement (QI) is responsible for the day-to-day operations of the QI department. The QI team also oversees Everstand’s Electronic Health Record (EHR) software, and the AD ensures that daily support tickets are being addressed, larger system upgrades are planned and executed, and training materials are kept up to date.

The position requires experience with data analytics, maintaining project plans and timelines, strong coordination and communication skills, and the ability to effectively translate audit and survey results into performance improvement plans.

New name, same enduring commitment.

This year, we are celebrating 150 years of serving children and families through our work to enrich communities, one family at a time. As we reflected on our history and contemplated our bright future, one thing become clear: the name “Board of Child Care” no longer represented the vast array of services we offer. We are thrilled to share that our name has changed to Everstand Our holistic range of residential, mental and behavioral health support, trauma recovery, case management, and educational services will continue to grow and expand. Learn more about our rebrand at everstand.org.

What does the benefits package look like?

  • 10 paid holiday closure days PLUS two floating holidays PLUS accrue vacation at the rate of three weeks per year That’s over 30 days off
  • Paid sick and bereavement leave
  • Paid training, transferrable certifications, and continuing education.
  • Up to 3% annual match to retirement contributions
  • Up to $5,000 in tuition reimbursement assistance per year.
  • Health insurance is available via CareFirst BlueCross BlueShield. Applicants are welcome to request our full benefit guide for further details.

What does this job do specifically?

Model and act in accordance with Everstand’s core values: safety, empathy, relationships, and impact.

Honor differences, acknowledge uniqueness, and amplify all voices. Participate in training and group experiences that explore Equity, Diversity, and Inclusion (EDI) topics. Model the use of inclusive language.

Demonstrate and practice Everstand’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”

Attain Collaborative Problem Solving® Tier 1 certification.

Direct recruitment efforts for the Quality Improvement Department to include screening, interviews, hiring, and onboarding of all staff members.

Update assigned key performance indicators (KPI's) and review them with the Director of Quality Improvement and Training for report out to the wider Everstand leadership team.

Develop the schedule and monitor the completion of all fiscal year audits and surveys to meet licensure and accreditation standards. Confirm audit templates in use are up to date and are guiding examination of any areas previously that may have lagged below standard.

Ensure the survey administration components are completed throughout the year.

Produce key findings of audit and survey results for review by the Director of QI and Training.

Lead and/or assign survey results debrief meetings with the program and departmental leaders.

Ensure QI project timelines are coded into Asana and that updates to the project statuses are being made in a timely fashion.

Oversees the QI team’s responsibility for all EHR system administration, general maintenance, and upgrades to the software. Including EHR rollouts and coordination efforts with the EHR vendor including end-user training plans/follow-up support.

Oversees EHR super users resource including the recruitment and onboarding of new members as well as the associated operational implementation across agency locations.

Ensure QI inbox inquiries and EHR help desk tickets are addressed in an efficient and timely manner.

Ensure policy updates across Everstand are captured in the relevant policy and procedure manual. Oversee the annual process of updates to the p&p manuals culminating in the Board of Director review and approval.

Communicate policy changes to Everstand’s training team and partner with them on how Everstand will educate its workforce on those changes.

Interpret requests for data into search criteria and create visual displays that meet the needs of the initial request. Delegate research and analysis components as needed.

Ensure the QI team is running routine and scheduled reports and distributing those to internal and external stakeholders on time.

Monitor compliance of applicable laws, regulations, evidence-based practices, and accreditations. This includes but is not limited to Maryland, District of Columbia, Pennsylvania, and West Virginia regulatory bodies to ensure that audit templates and reports support those standards.

Code performance improvement plans into Asana so key deadlines are visible and trackable.

Ensure the formal concerns/discovery process is administered to all critical incidents/policy violations deemed appropriate. Oversight would focus on providing guidance to ensure investigations are moving forward toward completion as well as being properly documented in Asana

Partner with the Training Manager to ensure training materials are accurate and kept up to date

Update assigned elements and goals of the QI department’s strategic plan.

Partner with the Director of QI & Training to nurture a strong quality culture at Everstand that learns from mistakes and strives for incremental performance improvement.

Ensure the privacy of personal information and records is maintained through audits and training programs. Partner with other senior leaders to meet HIPAA regulations and standards.

Oversee the Security and Safety Coordinator role including the oversight of the facility inspection and walkthrough process.

What shifts would I work? Are full time positions available?

Position Type/Expected Hours of Work:

This is a full-time position. Mon-Fri 8:30am-5pm at our Baltimore Campus.

What experience and education do I need?

Required Education and Experience

  • Bachelor’s degree from an accredited university
  • Minimum of 5 years’ experience executing quality improvement/assurance job tasks
  • Minimum of 2 years’ experience as an administrator of an electronic health record software system.
  • Minimum of 2 years of using Microsoft Excels’ graphing, pivot table, and other advanced data visualization and data manipulation functions.
  • Minimum of 3 years of supervisory experience.

Preferred

  • A master’s degree from an accredited university
  • Experience of visually mapping complex workflows (e.g. using Microsoft Visio or equivalent).
  • Healthcare industry experience, especially behavioral health, preferred.

Everstand is committed to the policy that all persons have equal access to its programs, facilities, and employment without regard to race, color, national origin, genetic information, pregnancy, ancestry, gender, sexual orientation, age, religion, disability, marital or veterans status. Everstand is a drug, tobacco and alcohol-free workplace and an equal opportunity employer by choice.

  • Director, Manufacturing Continuous Improvement

    2 months ago

    Windsor, United States Primient Full time

    Director , Manufacturing C ontinuous Improvement Reports to: VP , Supply Chain and Continuous Improvement The Directo r of Manufacturing Continuous Improvement is responsible for the lead ership of the company's manufacturing continuous improvement (CI) processes and governance . This role provides the leadership in the develop ment and deploy ment...

  • Quality Manager

    2 months ago

    Windsor Mill, United States Zentech Manufacturing I Full time

    Job DescriptionJob DescriptionZentech is one of the leading and most highly certified U.S. based Electronics Manufacturing Services (EMS) providers in North America. We support original equipment manufacturers (OEMs) of medical devices, aerospace and defense products, and industrial equipment with engineering & manufacturing solutions. These solutions...

  • Senior Director of Human Resources

    2 months ago

    Windsor Mill, United States Everstand Full time

    Job DescriptionJob DescriptionThe Senior Director of Human Resources (SDHR) provides operational oversight of HR. This individual is focused on ensuring their team delivers a customer-centered HR experience while executing on workflows, compliance, and monitoring of key performance indicators (KPI’s) that support the full life cycle of an employee. Some...

  • Hospice Operations Manager

    2 days ago

    Windsor Mill, United States Gentiva Hospice Full time

    About the RoleGentiva Hospice is seeking an experienced Executive Director Specialist RN to join our team as a Regional Subject Matter Expert. This is a unique opportunity to work with our East Region offices, providing leadership and expertise in hospice operations.Key ResponsibilitiesLeadership and Operations: Serve as the administrator on call and be...

  • Quality Assurance Lead

    1 week ago

    Windsor Mill, United States Azure Summit Technology Full time

    Job OverviewSalary: CompetitiveAzure Summit Technology is a well-established, expanding small enterprise with operations that focus on the development and delivery of high-performance RF hardware, firmware, and software solutions. Our innovative, multi-functional RF systems are designed to meet the evolving needs of national defense clients across the...

  • Assistant Director of Nursing

    3 months ago

    Windsor, United States Consulate Health Care Full time

    Looking for qualified Assistant Director of Nursing to join our team! We are searching for an Assistant Director of Nursing (ADON) to join our community that is resident & family focused, a team builder, and excited about the opportunity to assist in building a facility culture. This position serves as a liaison between the Director of Nursing and the...

  • Director Of Nursing

    3 months ago

    Windsor, United States Windsor Health & Rehabilitation Center LLC Full time

    Job DescriptionJob DescriptionDescription:Windsor Health and Rehabilitation Center is recruiting for a Director of Nursing (DNS) who has is able to meet and exceed the following job description expectations: Supervising all nursing staffOverseeing department budgetsMaintaining high standards of care for all patientsManaging patients’ data and medical...

  • Assistant Director of Nursing

    2 months ago

    Windsor, United States Consulate Health Care Full time

    Job DescriptionJob DescriptionLooking for qualified Assistant Director of Nursing to join our team at the Consulate Health Care of Windsor!Now Operating Under a New Administrative and Clinical Management Team!We are searching for an Assistant Director of Nursing (ADON) to join our community that is resident & family focused, a team builder, and excited about...

  • Preschool Assistant Director

    3 months ago

    Fort Mill, United States Celebree School of Fort Mill Full time

    Job DescriptionJob DescriptionCelebree School has been pursuing the goal of excellence in early education since 1994and we are looking for dynamic & talented candidates to lead our school teams!You will oversee talent, brand, and operations of an assigned School to ensure Celebree’s mission, vision and values are upheld. Coach, develop, and motivate the...

  • Registered Nurse

    1 week ago

    Windsor Mill, United States Heartland of Perrysburg Full time

    Our Company Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Executive Director Specialist RN

    2 days ago

    Windsor Mill, United States Gentiva Hospice Full time

    About the RoleGentiva Hospice is seeking an experienced Executive Director Specialist RN to join our team as a Regional Subject Matter Expert. This is a unique opportunity to work with our East Region offices, providing leadership and expertise in hospice operations.Key ResponsibilitiesLeadership and Operations: Serve as the administrator on call and be...

  • RN On Call

    4 weeks ago

    Windsor Mill, United States Heartland Hospice Full time

    Our Company:  Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Early Childhood LC

    4 weeks ago

    Windsor, United States New Beginnings Early Learning Full time

    Job DescriptionJob DescriptionSummaryThe Assistant Teacher supports the Teachers and the Director by helping to create a caring and safe environment for the children and assisting in activities to improve the overall care and quality of education. S/he must be able to communicate, listen and work well with others in a team environment. Assisting the staff in...

  • Early Childhood

    4 weeks ago

    Windsor, United States New Beginnings Early Learning Full time

    Job DescriptionJob DescriptionSummaryThe Teacher Assistant supports the Teachers and the Director by helping to create a caring and safe environment for the children and assisting in activities to improve the overall care and quality of education. S/he must be able to communicate, listen and work well with others in a team environment. Assisting the staff in...

  • Child Care Director

    1 month ago

    Windsor, United States Learning Care Group Full time $69,000 - $72,000

    This is more than just a daycare job. It’s a journey, where you learn, grow, thrive—and play—every day. Leading a child care center is something special. We’re hiring and we want difference makers who will inspire children to become lifelong learners.In a Center Director, we look for committed individuals who want to have a positive impact in the...

  • Patient Care Manager Senior

    1 month ago

    Windsor Mill, United States Heartland of Perrysburg Full time

    Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Patient Care Manager

    2 months ago

    Windsor Mill, United States Heartland of Perrysburg Full time

    Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Registered Nurse Supervisor

    2 months ago

    Windsor, United States Inners Creek Nursing & Rehab - Dallastown, PA Full time

     Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through unforeseen hardships*Diverse,...

  • Teacher Assistant

    2 months ago

    Windsor Mill, United States Board Of Child Care B W Full time

    Job DescriptionJob DescriptionWhat is this job? The Teacher Assistant is a hands-on position which works with an instructional team consisting of a special education/general education teacher and other support staff assigned to the classroom or students. This individual provides instructional and behavioral support for the children in a designated classroom...

  • Executive Director of Operations

    9 hours ago

    Windsor, Colorado, United States The Wendy's Company Full time

    Job SummaryWe are seeking a highly motivated and experienced Executive Director of Operations to lead our team at The Wendy's Company. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key Responsibilities:Develop and implement...