Quality Manager

2 months ago

Windsor Mill, United States Zentech Manufacturing I Full time
Job DescriptionJob Description

Zentech is one of the leading and most highly certified U.S. based Electronics Manufacturing Services (EMS) providers in North America. We support original equipment manufacturers (OEMs) of medical devices, aerospace and defense products, and industrial equipment with engineering & manufacturing solutions. These solutions include product design, printed circuit board layout, test development, and manufacturing support through the whole product lifecycle.

The products and designs Zentech support are an integral part of everyday life and in mission critical environments. Many can be seen every day at sporting events, on delivery trucks, in medical offices, at construction sites, on American farms, and on commercial aircraft. Other products and designs are unseen but vital, such the work we do for our domestic and foreign military customers who rely on our technical skills to help ensure our country remains safe, our warfighters remain out of harm's way, and our nation's networks remain free from intrusion.

Zentech has developed strengths in the required manufacturing processes for high reliability, high complexity, low-to-medium volume printed circuit boards and box builds, all with best-in-class ability to scale to higher volume products. Zentech products are proudly Made in America.

We are seeking a highly organized and proactive Warehouse Manager to join our team at Zentech Manufacturing. The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality for the company products and services.

Responsibilities:

  • Ensures customer’s satisfaction with products
  • Implements the Quality Department strategic initiatives to successfully meet current and future operational requirements
  • Participates and contributes to the implementation and successful performance against the business AOP
  • Implements Quality strategies which support maintaining and improving operational competitiveness
  • Develops an annual business plan designed to identify objectives and actions needed to improve overall quality performance and meet customer and business objectives
  • Establishes goals and objectives for the Quality team that stretch boundaries by detailing specific continuous improvement activities focused on enhancing internal process and test yields
  • Ensures internal processes and programs produce products that meet or exceed customer’s expectations
  • Creates and maintains both a quality-centric and quality-focused culture for all Zentech production activities throughout the organization
  • Maintains a quality organization at the cutting-edge with DOE, SPC, ISO, RGT, RDT, RQT, PRAT and Lean Six Sigma technique proficiencies
  • Interacts both vertically and horizontally in a way that commands both personal respect and mission acceptance
  • Evaluates the Quality processes to ensure alignment with the integrity and efficiency standards set by Zentech
  • Reports the status of quality control and operations to senior leadership and required regulatory agencies
  • Develops, manages, and monitors product quality performance, reporting monthly and yearly comparisons, statistics and key performance indicators
  • Directs internal and external audit functions to ensure compliance with AS9100/ISO 9001:2015
  • Performs other duties as assigned

Qualifications:

  • Demonstrates discretion, confidentiality, independent judgment, and professionalism.
  • Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
  • Seven or more years related experience
  • In depth knowledge of electronic manufacturing processes including SMT, through-hole technology, assembly and test, and box build assembly
  • Thorough knowledge of quality management systems and procedures including ISO, ASQ, NADCAP as well as ensuring the company’s QMS system complies with all external (independent and customer) requirements and audits
  • Thorough knowledge of quality procedures and methodologies, including ISO, Six Sigma, Lean, and failure reporting and corrective action system
  • Excellent problem-solving skills, including Root Cause/Failure Analysis, and Corrective Action process
  • Strong understanding of APQP, FMEAs, Control Plans, Statistical Methods, Measurement Systems Analysis and First Article Approval process
  • Demonstrates discretion, confidentiality, independent judgment, and professionalism.
  • Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
  • Excellent leadership, management and negotiating skills
  • Excellent computer and communication skills (written and oral) and experience with statistical process control tools
  • Bachelor’s Degree in Electrical, Manufacturing or Industrial Engineering
  • Working experience with ISO 9001:2015, AS9100D W/Space Addendum, ISO 13485, IPC-A-600, IPC-A-610, J-STD-001


Zentech Manufacturing is an Equal Opportunity Employer. Zentech will recruit, hire, train, and promote persons in all job titles without regard to real or perceived classification of race, ethnicity, ancestry, color, marital status, religion, national origin, veteran status, sex, sexual orientation, genetic information, gender identity or expression, age, or physical or mental disability.

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