Current jobs related to Front Desk Specialist- Overnight - Cape Canaveral - Holiday Inn Club Vacations

  • Overnight Front Desk Specialist

    2 months ago

    Cape Neddick, Maine, United States Cliff House Maine Full time

    Position Overview As a vital part of the front office team, you will contribute to creating memorable and authentic experiences for our guests. Your role involves warmly welcoming guests and assisting them with their travel plans, bookings, and overall experience details. You will effectively promote hotel services and amenities while connecting guests to...

  • Front Desk Representative

    1 month ago

    Cape Charles, Virginia, United States Blue Water Hospitality Group, LLC Full time

    Job Title: Front Desk AgentBlue Water Hospitality Group, LLC is seeking a highly motivated and customer-focused Front Desk Agent to join our team.Job SummaryThe Front Desk Agent will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring a seamless experience for our guests.Key ResponsibilitiesEfficiently...

  • Front Desk Manager

    3 months ago

    Cape Neddick, United States Cliff House Maine Full time

    Front Desk ManagerJob Overview: This position shall strive to provide exceptional service to both internal and external guests at all times. The Front Desk Manager will be responsible providing leadership as well as guidance and support to the front desk and the bell/valet team, training, scheduling and performance management for the overall successful...

  • Front Desk Representative

    2 weeks ago

    Cape Charles, Virginia, United States Blue Water Hospitality Group, LLC Full time

    Job Title: Front Desk AgentBlue Water Hospitality Group, LLC is seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Efficiently manage front desk...

  • Front Desk Operations Manager

    2 weeks ago

    Cape Neddick, Maine, United States Cliff House Maine Full time

    Job Title: Front Desk ManagerAt Cliff House Maine, we are seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, leading our front desk team, and ensuring seamless day-to-day operations.Key Responsibilities:Lead and manage...

  • Front Desk Associate

    1 month ago

    Cape Coral, Florida, United States Equity LifeStyle Properties Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Equity LifeStyle Properties. As a Front Desk Clerk, you will be the first point of contact for our guests and residents, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Provide exceptional customer...

  • Front Desk Associate

    2 weeks ago

    Cape May, New Jersey, United States MAHALO CAPE MAY LLC Full time

    Job Title: Front Desk Agent- Seasonal Job Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at MAHALO CAPE MAY LLC. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests. Key Responsibilities: * Greet and welcome guests,...

  • Front Desk Associate

    1 month ago

    Cape Charles, United States Troon Golf, L.L.C. Full time

    Job SummaryWe are seeking a highly skilled and courteous Front Desk Attendant to join our team at Troon Golf, L.L.C.Key ResponsibilitiesProvide exceptional customer service to all visitors, ensuring a pleasant and professional experience.Assist with guest inquiries, answer phone calls, and forward calls to the appropriate party or take messages.Support the...

  • Front Desk Operations Manager

    2 weeks ago

    Cape Neddick, Maine, United States Cliff House Maine Full time

    Job Title: Front Desk ManagerCliff House Maine is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, leading the front desk team, and ensuring seamless day-to-day operations.Key Responsibilities:Scheduling and Team...

  • Front Desk Operations Manager

    4 weeks ago

    Cape Neddick, Maine, United States Cliff House Maine Full time

    Job Title: Front Desk ManagerCliff House Maine is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, leading the front desk team, and ensuring the smooth operation of our front desk functions.Key Responsibilities:Lead and...

  • Overnight Guest Services Specialist

    2 months ago

    Cape Neddick, Maine, United States Cliff House Maine Full time

    Position Overview As a vital member of the front office team, you will play a key role in delivering unique and memorable experiences for our guests. Your responsibilities will include warmly welcoming guests and assisting them with their travel plans, bookings, and overall experience. You will have the opportunity to promote hotel offerings and connect...

  • Front Desk Coordinator

    4 weeks ago

    Cape Girardeau, Missouri, United States Life Care Centers of America Full time

    The Receptionist plays a vital role in ensuring the smooth operation of our facility. As the first point of contact for visitors and callers, they provide exceptional customer service and support to our residents, families, and staff. Key responsibilities include managing front desk operations, handling phone calls and correspondence, and maintaining...

  • Life Center Front Desk Attendant

    3 months ago

    Cape Charles, United States Troon Golf, L.L.C. Full time

    Of the Front Desk Attendant: Meets and greets all visitors in a pleasant, courteous and professional manner. Assists with any guest inquiries, answers incoming telephone calls, forwards call to the appropriate party, or takes a message. Provides cler Front Desk, Attendant, Hotel

  • Life Center Front Desk Attendant

    3 months ago

    Cape Charles, United States Troon Golf, L.L.C. Full time

    Of the Front Desk Attendant: Meets and greets all visitors in a pleasant, courteous and professional manner. Assists with any guest inquiries, answers incoming telephone calls, forwards call to the appropriate party, or takes a message. Provides cler Front Desk, Attendant, Hotel

  • Front Desk Clerk

    5 months ago

    Cape Coral, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Cape Coral, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident...

  • Front Desk Representative

    1 week ago

    Cape Girardeau, Missouri, United States Drury Hotels Company, LLC Full time

    Job SummaryAs a Front Desk Representative at Drury Hotels Company, LLC, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience for all who enter our hotel. This role requires a warm and friendly demeanor, with the ability to multitask and handle multiple responsibilities simultaneously.Key...

  • Front Desk Receptionist/Office Lead

    1 week ago

    Cape Coral, Florida, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionWe are seeking a highly skilled and organized Front Desk Receptionist/Office Lead to join our team at DNA Comprehensive Therapy Services.The ideal candidate will have a strong background in healthcare administration and excellent communication skills.The Front Desk Receptionist/Office Lead will be responsible for maintaining an efficient...

  • Front Desk Receptionist/Office Lead

    2 weeks ago

    Cape Coral, Florida, United States DNA Comprehensive Therapy Services LLC Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Receptionist/Office Lead to join our team at DNA Comprehensive Therapy Services LLC. The ideal candidate will have a strong background in healthcare administration and excellent communication skills.Key ResponsibilitiesProvide exceptional patient care and support to our clinical teamManage...

  • Front Desk Ambassador

    5 days ago

    Cape Neddick, Maine, United States Cliff House Maine Full time

    Job SummaryYou will be an integral member of the front office team at Cliff House Maine, creating distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the...

  • Chiropractic Front Desk Coordinator

    6 days ago

    Cape Coral, Florida, United States Experience Health & Wellness Center Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Chiropractic Front Desk Executive to join our team at Experience Health & Wellness Center. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our patients, answering all questions, and assisting with scheduling or payment...

Front Desk Specialist- Overnight

2 months ago

Cape Canaveral, United States Holiday Inn Club Vacations Full time
Job DescriptionJob Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.  

COMPANY BENEFITS:

  • Weekly Pay
  • Matching 401K
  • Growth & Developmental Opportunities
  • Comprehensive Medical, Dental & Vision Benefits
  • PTO - Paid Time Off
  • Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
  • Tuition Reimbursement & Continuing Education Courses
  • Outstanding Company Culture

The Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position of a technical and service expert in regard to business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns.


ESSENTIAL DUTIES AND TASKS

  • Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests.
  • Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly; recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction.
  • Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer’s credit, and establishes how the customer will pay for the accommodation.
  • Communicates with Housekeeping, as appropriate to expedite the cleaning of units.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE

  • High School Diploma or GED equivalent or an equivalent combination of training, education and experience
  • Must have a minimum of one year of Customer Service experience, preferably in a resort/hotel Front
  • Office environment
  • Bilingual a plus

QUALIFICATIONS

  • A commitment to providing outstanding customer service
  • Knowledge of Microsoft Office Suite
  • Able to acquire a clear understanding of timeshare ware applications
  • Basic knowledge of hardware and peripheral devices required to perform the job
  • Ability to establish and maintain effective working relationships with co-workers and leaders
  • Strong problem-solving skills
  • Capable of seeing a task through to completion
  • Strong organizational skills
  • Excellent verbal and written communication skills. Fluent in the English language