Current jobs related to Patient Services Team Support Representative - Worcester - Family Health Center
-
Patient Services Representative
5 days ago
Worcester, United States Family Health Center Full timeJob Description: The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Patient Services...
-
Patient Services Representative
5 months ago
Worcester, United States Family Health Center Full timeJob DescriptionJob DescriptionJob Description:The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and...
-
Dental Patient Service Representative
1 week ago
Worcester, United States Family Health Center Full timeJob Description: The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Dental...
-
Dental Patient Service Representative
2 days ago
Worcester, United States Family Health Center Full timeJob Description: The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Dental...
-
Dental Patient Services Representative
2 months ago
Worcester, United States Family Health Center Full timeJob DescriptionJob DescriptionJob Description:The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking...
-
Dental Patient Service Representative
2 months ago
Worcester, United States Family Health Center Full timeJob DescriptionJob DescriptionJob Description:The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking...
-
Patient Service Representative
4 months ago
Worcester, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Services Representative
6 days ago
Worcester, Massachusetts, United States Family Health Center Full timeJob SummaryAt Family Health Center, we are seeking a highly skilled and detail-oriented Dental Patient Service Coordinator to join our team. As a key member of our dental services team, you will play a vital role in ensuring the smooth operation of our patient services.Key Responsibilities:Verify and update patient demographics and insurance information with...
-
Patient Intake Representative
2 months ago
Worcester, United States MedTeam Staffing Full timeThis is a contract job opportunity Position: Patient Intake Representative - Customer Service 7918 Location: Worcester MA Schedule: Full Time 12pm - 8:30pm Projected duration: 3 months Job code: CVDJP00027918 benefits are available requires Flu vaccine Summary: The main function of a patient access representative is to act as the liaison between the...
-
Bi Lingual Call Center Representative
5 months ago
Worcester, United States Family Health Center Full timeJob DescriptionJob DescriptionThe Call Center Representative will assists patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call. Call Center Representative will confirm and update patient demographics, schedule medical and behavioral appointments as needed....
-
Patient Access Representative
2 months ago
Worcester, United States Planned Parenthood League of Massachusetts Full timeCare. No matter what:PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state's leading provider of sexual and reproductive health services. We educate families...
-
Patient Access Representative
1 month ago
Worcester, United States Planned Parenthood League of Massachusetts Full timeCare. No matter what: PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state's leading provider of sexual and reproductive health services. We educate families...
-
Patient Services Coordinator
1 week ago
Worcester, Massachusetts, United States Family Health Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Family Health Center. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth delivery of patient services.Key ResponsibilitiesPatient Communication: Provide exceptional customer service to...
-
Patient Access Representative
7 days ago
Worcester, Massachusetts, United States Planned Parenthood League of Massachusetts Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Access Representative to join our team at Planned Parenthood League of Massachusetts. As the first point of contact for patients and guests, you will provide exceptional customer service and respond to patient needs with empathy and professionalism.Key ResponsibilitiesWelcome patients,...
-
Ambulatory Service Representative
3 days ago
Worcester, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryWe are seeking a highly skilled Ambulatory Service Representative to join our team at UMass Memorial Health. As a key member of our Family Medicine Clinic, you will play a vital role in providing exceptional patient care and administrative support.Key ResponsibilitiesGreets patients and visitors, confirming appointments and verifying demographic...
-
Healthcare Customer Support Representative
3 weeks ago
Worcester, Massachusetts, United States Optum Full timeSign-On Bonus: $1,000 for External ApplicantsAbout Us:Optum is a worldwide leader in healthcare delivery, leveraging technology to enhance the health of millions. The contributions you make will significantly impact health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources they require to achieve optimal health.At...
-
Patient Access Representative, EKG Department
2 weeks ago
Worcester, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryUMass Memorial Health is seeking a highly skilled Ambulatory Service Representative to join our team in the EKG Department. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesGreets and Registers Patients: Welcome...
-
Ambulatory Service Representative
3 days ago
Worcester, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryWe are seeking a highly skilled Ambulatory Service Representative to join our team at UMass Memorial Health. As a key member of our primary care clinic, you will play a vital role in ensuring the smooth operation of our outpatient services.Key ResponsibilitiesProvide exceptional patient care and support, including greeting visitors, verifying...
-
Ambulatory Services Representative
24 minutes ago
Worcester, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Ambulatory Services Representative to join our team at UMass Memorial Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.Key ResponsibilitiesGreets visitors and patients for...
-
Trainee Customer Support Representative
2 weeks ago
Worcester, Massachusetts, United States Hondaapprenticeships Full timeSector: Customer Support / Service Assistance / Sales SupportPosition: Trainee Customer Support RepresentativeAs a Trainee Customer Support Representative, you will play a vital role in delivering exceptional service and support to our valued customers. This position is perfect for individuals who are enthusiastic about the Honda brand and enjoy engaging...
Patient Services Team Support Representative
4 months ago
Job Description:
The Patient Services Team Support Representative (PSTSR) will be assisting with the incoming phone calls from the Call Center to the teams. The PSTSR will make sure that the incoming calls are taken as they should and assist the call with its needs. The Patient Services Team Support Representative (PSTSR) will be settled in-person in one of the medical teams at the Patient Services Front desk pool. The staff will assist patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call. The PSTRS will confirm and update patient demographics, schedule medical and behavioral appointments and follow up appointments as needed. The PSTSR will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high-quality service, problem-solving and deescalating issues, or concerns. The Patient Services Team Support Representative will be the link between the Call Center agents and the team in the back that includes providers, nurses, and Medical Assistants. The staff will be able to take calls, submit/complete tasks, warm transfer of calls, and verify health insurance. The staff will be cross trained with other Patient Services Representatives to ensure sustained coverage and services quality. The PSTSR must comply with HIPAA rules and regulations and be able to secure high quality work with minimum supervision.
Educational Requirements:
Must have two to four years college, post high school/GED training, or a combination of education and relevant work experience required.
Experience Required:
Two years relevant work experience required including demonstrated customer service, accurate data entry, and welcoming reception for patients.
Professional Licensure/Special Skills and Certification Required:
Medical Office Administration certificate strongly preferred. Bilingual English/Spanish required, or as needed to support other health center languages.
Reporting Relationship:
Reports directly to the Patient Services Supervisor
EOE
