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Psych PBX Receptionist Front Desk FT Mid-shift

2 months ago

Houston, United States Houston Behavioral Healthcare Hospital Full time
Job DescriptionJob Description

The team at Houston Behavioral Healthcare Hospital is both passionate about quality behavioral healthcare and compassionate about those we serve. We recognize that emotional, behavioral and chemical dependency problems can affect all areas of a person's life.

Our individual mental health treatment programs are tailored to address each person's unique problems and needs. If you are a team player, reliable candidate, and enjoy helping others, please see our open opportunities:

Our mission is to embark on a path with our community and ensure, Compassion, Acceptance, Respect, Empowerment, and Sincerity with each step we take together. Therefore creating our STEPS as our values:

Service- Providing outstanding customer service is at the core of everything we do.

Teamwork- One team, one goal: Improving the well-being of customers we serve.

Excellence- High standards from ourselves and each other.

Passionate- Nurture ideas, inspire excellence, and cultivate growth.

Safety -We pledge the highest standards of patient safety.

Houston Behavioral Healthcare Hospital is currently recruiting one Per Diem Psych PBX Receptionist, Monday-Friday, 11am--7pm to work front desk and assist with walking visitors to the units, property and answer phones . T

Duties:

  • Is the back up and will assist the receptionist in assuring a smooth process during visitation.
  • Assist in checking in visitors, directs traffic, wands visitors, helps with property check in and contraband, will help educate visitors with the visitation process.
  • PBX receptionist will work closely with Nurses, Mental Health Technician, and visitors in regarding visitation.
  • Walk visitors to the cafeteria or gym during visitation.
  • Resolve issues at front desk and notify the correct person
  • Page codes over the intercom
  • Help keep lobby clean
  • Helps answer phone calls and deliver property to the units as needed.
  • Provide the best customer service to all visitors, vendors, medical staff and employees.

Requirements

Education: HS Diploma or equivalent

1 year experience in a behavioral healthcare/ or customer service.

Communication skills.

Flexible

Bilingual preferred

Team Player

Benefits

401-K

Medical, vision and Dental

STD/LTD

PTO Cash out