Front Desk Receptionist

6 days ago


Houston, Texas, United States Wag'n World Full time
Job Title: Front Desk Receptionist/CSR

This is a future position at Wag'n World, and we will begin interviewing and hiring when the time is right. If you have previous front desk experience and are familiar with the software Gingr, we encourage you to apply.

Key Responsibilities:
  • Customer Service: Provide a helpful, thorough, and efficient experience for our clients, both in person and over the phone.
  • Communication: Communicate respectfully and clearly with other employees, and maintain a clean and tidy lobby and work space.
  • Administrative Tasks: Check Gingr for new notifications, book reservations, contact parents with health or behavioral notes, and maintain the Groomer schedules, Lodging kennels, and Facility Daycare calendar.
  • Client Care: Keep client information updated on pet profiles, manage deposits for holiday stays, and update information and photos on the Canva Announcement slides.
Requirements:
  • Previous front desk experience
  • Familiarity with Gingr software
  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills


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