We have other current jobs related to this field that you can find below
-
Field Service Manager
2 months ago
Long Island City, United States FLASH Full timeAs Field Service Manager, you'll manage a diverse team of IT Support Technicians who are dedicated to finding ways to improve business results for our partners. This team of field service pros provide the in-house hardware and software support to the more than 500 locations in NYC who use the Ticketech platform. You have meticulous attention to detail,...
-
Long Island City, United States City of New York Full timeCompany DescriptionJob Description Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health...
-
AC Power Field Service Technician
1 month ago
Long Island, United States Vertiv Corporation Full timeJob Description At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation...
-
Facilities Operations Coordinator
3 weeks ago
Long Island, United States Cold Spring Harbor Laboratory Full timeJob DescriptionJob DescriptionCold Spring Harbor Laboratory is hiring a Facilities Operations Coordinator. Reporting to the Facilities Operations Manager, the Facilities Service Coordinator assists with departmental coordination and scheduling of maintenance, repairs, and construction activities as they relate to Engineering, Buildings & Grounds, and...
-
Field Supervisor
4 weeks ago
Long Island City, United States ACE (Association of Community Employment Programs for the Homeless, Inc.) Full timeThe Association of Community Employment Programs for the Homeless (ACE) works with individuals throughout NYC, providing job training, work experience and a lifetime support network to help our program participants secure full-time employment and achieve long-term economic independence. The field supervisor will be responsible for operating an ACE service...
-
Entry Level Field Management Trainee
2 weeks ago
Long Beach, United States Valyrian Consultants Inc Full timeJob DescriptionJob DescriptionDescription:The Entry Level Field Management Trainee will focus on driving best practices in the areas of sales, operations, marketing, and other key team business functions. Additionally, this individual will focus on helping the organization’s development.Major Responsibilities:Act as the Team Marketing & Field Operations...
-
Field Service Manager
4 weeks ago
Long Beach, United States Nikon SLM Solutions Full timeNikon SLM Solutions is a leading provider of metal based additive manufacturing technology, commonly referred to as 3D printers, utilizing selective laser melting powder bed fusion technology. Our 3D printers are designed to produce parts directly from a variety of metal powders. The customers for our metal based additive manufacturing systems come from...
-
Field Service Manager
4 weeks ago
Long Beach, United States Nikon SLM Solutions Full timeNikon SLM Solutions is a leading provider of metal based additive manufacturing technology, commonly referred to as 3D printers, utilizing selective laser melting powder bed fusion technology. Our 3D printers are designed to produce parts directly from a variety of metal powders. The customers for our metal based additive manufacturing systems come from...
-
Site Construction Manager
3 days ago
Long Island, United States NCW Full timePosition OverviewAs a Site Construction Manager, you will be responsible for directing the construction project from inception to completion. This includes managing subcontractors, ensuring compliance with safety regulations, and maintaining comprehensive daily and weekly project documentation and reports throughout the project lifecycle.Key...
-
Safety Operations Manager
3 days ago
Long Island City, United States GDI Integrated Facility Services Full timeGDI Integrated Facility Services is a premier provider of comprehensive facility management and operational services to some of the most esteemed brands across various sectors, including industrial manufacturing, distribution, power generation, hospitality, healthcare, and automotive. The role of the Safety Operations Manager is crucial in safeguarding the...
-
Operations Manager
3 days ago
Sullivans Island, South Carolina, United States Sealand Adventure Sports LLC Full timeJob DescriptionWe are seeking an Operations Manager to oversee the administrative functions of our organization. The ideal candidate will possess a strong affinity for outdoor activities and a commitment to enhancing the Sealand Adventure Sports experience.Key Responsibilities:Design and manage Sealand Adventure Sports merchandise and marketing...
-
Analyst Sales Operations
4 weeks ago
Long Island City, United States JetBlue Airways Corporation Full timePosition Title: Analyst Sales Operations & AnalysisPosition SummaryThe Analyst Sales Operations & Analysis supports the Manager Sales Operations & Analysis in providing analytical feedback and support to the overall sales organization and Commercial team. The Analyst works closely with Revenue Management and Commercial leadership reporting on sales efforts...
-
Senior IT Operations Manager
1 month ago
Long Beach, United States Nautilus Management Services Inc Full timeJob DescriptionJob DescriptionDescription:SummaryAs the Senior IT Operations Manager, with a focus on Infrastructure and End User Support, you will be responsible for managing and maintaining the organization's IT infrastructure, including all hardware and software, networks, servers, and storage devices. The Senior IT Operations Manager will also be...
-
Analyst Sales Operations
4 weeks ago
Long Island City, United States JetBlue Airways Corporation Full timePosition Title: Analyst Sales Operations & AnalysisPosition SummaryThe Analyst Sales Operations & Analysis supports the Manager Sales Operations & Analysis in providing analytical feedback and support to the overall sales organization and Commercial team. The Analyst works closely with Revenue Management and Commercial leadership reporting on sales efforts...
-
Service Operations Manager
3 days ago
Long Beach, California, United States Nikon SLM Solutions Full timeNikon SLM Solutions stands at the forefront of metal-based additive manufacturing technology, commonly known as 3D printing, utilizing advanced selective laser melting powder bed fusion techniques. Our innovative 3D printers are engineered to create components directly from a diverse range of metal powders, serving a wide array of industries including...
-
Vice President of Customer Care Operations
2 days ago
Long Island City, United States Altice USA Full timePosition Overview:As the Vice President of Customer Care Operations, you will be responsible for defining and executing a strategic vision for customer service operations within our organization. Your leadership will be pivotal in enhancing customer satisfaction, optimizing operational efficiencies, and driving revenue growth.Location:Long Island City, NY,...
-
Logistics Operations Manager
2 months ago
Long Beach, United States LX Pantos America, Inc Full timeLX Pantos America, Inc. endeavors to create customer value in various logistics areas, such as project cargo, breakbulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, and consulting, through its global networks that aim to reduce customers' logistics cost and provide...
-
Logistics Operations Manager
2 months ago
Long Beach, United States LX Pantos America, Inc Full timeLX Pantos America, Inc. endeavors to create customer value in various logistics areas, such as project cargo, breakbulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, and consulting, through its global networks that aim to reduce customers' logistics cost and provide...
-
Event Operations Assistant Manager
3 days ago
Long Beach, California, United States Marriott International Full timeJOB SUMMARY The Event Operations Assistant Manager plays a crucial role in ensuring seamless service delivery during events. This position involves effective communication with culinary and service teams to fulfill event requirements. Responsibilities include preparing and presenting invoices for group functions, ensuring all event spaces are ready and...
-
Facilities Operations Manager
3 days ago
Long Beach, California, United States Stars Behavioral Health Group Full timeJoin Us in Transforming Mental Healthcare Become part of a community dedicated to enhancing mental health services. Recognized as a Great Place to Work for seven consecutive years, we invite you to collaborate with us in making a meaningful impact. Position: Facilities Operations Manager Department: Long Beach Corporate Office Salary Range: $68,915.00 to...
![CrossFire Group](https://media.trabajo.org/img/noimg.jpg)
Field Operations Manager
2 months ago
We have a great client that is looking for a Field Operations Manager in Long Island, NY
Overview
As the Field Operations Manager you are tasked to elevate our service delivery to new heights. In this dynamic position, you'll harness your deep understanding of their operations to lead a dedicated team of over 50 technicians and drivers, ensuring their swimming pool maintenance, repairs, and heating services are synonymous with quality, integrity, and unparalleled customer satisfaction. Your leadership will be instrumental in driving daily operational excellence, spearheading rigorous training and quality control initiatives, and fostering robust client relationships. You'll strategically manage inventory and budget, uphold the highest standards of safety and compliance, and cultivate a culture of accountability and continuous improvement among our staff.
Key Responsibilities
Team Leadership and Management:
- Supervise and lead a team of 50 field technicians and field leads, providing guidance, support, and performance evaluations.
- Foster a positive work environment, encouraging teamwork, professional growth, and high morale.
- Develop the Field Leads to become stronger leaders, empowering them to effectively manage their own sub-teams.
- Hold the team accountable for their performance, ensuring that all tasks are completed to the highest standards.
- Conduct regular team meetings to discuss performance, address concerns, and provide updates on company policies and goals.
Scheduling and Routing:
- Develop and manage efficient schedules for field technicians to ensure timely and effective service delivery.
- Optimize routing to minimize travel time and costs while maximizing productivity and customer satisfaction.
- Adjust schedules and routes in response to emergencies, cancellations, or other unforeseen events; working with Field Leads to empower them to make these decisions as well.
Customer Service and Engagement:
- Ensure high levels of customer satisfaction by monitoring service quality and addressing any issues or complaints promptly.
- Develop and maintain strong relationships with key clients, acting as a point of contact for escalated issues.
- Implement customer feedback mechanisms to continuously improve service delivery and customer experience.
- Collaborate with the sales team to identify and upsell and cross-sell opportunities.
Service Quality Assurance, Performance Monitoring, and Training & Development:
- Maintain high service quality and safety standards, overseeing all aspects of swimming pool maintenance, repairs, and servicing, and ensuring compliance with company standards and industry regulations.
- Track and analyze key performance indicators (KPIs) to assess team performance, generate regular reports for senior management, and implement corrective actions for continuous improvement.
- Oversee the training and onboarding of new field technicians and field leads, providing ongoing development opportunities and collaborating with the Training Department to ensure compliance and safety.
- Stay updated on industry trends and advancements, incorporating best practices to enhance team operations and performance.
- Manage all aspects of the field service software.
Inventory and Resource Management:
- Monitor and manage inventory levels to ensure timely completion of signed contracts and adequate stock of essential parts and equipment.
- Coordinate with procurement and inventory management teams to maintain optimal stock levels and minimize downtime.
- Allocate resources, including tools, equipment, and vehicles, to ensure efficient operations and implement cost-control measures to optimize utilization and reduce expenses.
Technology and Process Improvement:
- Leverage field service management software and other technologies to enhance scheduling, routing, and communication.
- Identify and implement process improvements to streamline operations and increase efficiency.
- Stay informed about technological advancements and recommend relevant tools and systems for adoption.
Budget and Cost Control:
- Assist in the development of annual budgets for the service division, providing detailed forecasts and financial planning.
- Monitor and control expenses, ensuring the division operates within budgetary constraints and identifying areas for cost-saving opportunities.
- Analyze financial performance regularly, prepare reports on budget variances and implement corrective actions as needed.
- Collaborate with finance and operations teams to ensure alignment of budgetary goals with overall company objectives.
- Develop and enforce policies for expense management and resource allocation to optimize cost efficiency without compromising service quality
Apply Today
Company DescriptionUsing the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.Company DescriptionUsing the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.\r
\r
Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.