Security Account Manager

4 weeks ago

Los Angeles, United States Citiguard Inc Full time
Job DescriptionJob Description

About us: Citiguard Inc offers comprehensive and high quality armed and unarmed security guard services. We provide integrated and cost-effective security solutions for commercial and residential security guard services in Southern California including the areas of: Los Angeles, Orange County, Ventura County, Riverside and Sacramento. We have a diverse range of services to meet our customers’ requirements and have a broad geographic footprint to meet demand for security patrol services, camera surveillance and executive protection.

We are looking for an Account Manager with experience in recruiting, scheduling and outstanding leadership and customer service skills. Come join our team in our new corporate office in West Hills, CA.

Responsibilities:

  • Contribute to the recruitment, selection, and training of security officers for a variety of job sites.
  • Prepare and ensure that all schedules are handled effectively meeting client requirements.
  • Ensure all security officers deliver high quality service by monitoring the performance of officers.
  • Perform any necessary corrective action in a timely manner to improve quality of service.
  • Serve as a key point of client contact.
  • Build positive and productive relationships with clients.
  • Assist in development and administration of budget in relation to assigned account.
  • Execute a variety of supervision responsibilities for assigned accounts.

Requirements:

  • Minimum scheduling experience of 30+ employees
  • Knowledge of security operations and procedures
  • Three years of prior experience in the security industry
  • Five years relevant experience: Preferred
  • One year's leadership experience: Preferred
  • Strong interpersonal skills, with the ability to interact effectively with clients
  • Knowledge of supervisory practices and procedures
  • Understanding of a variety of security and safety devices and controls
  • Ability to track and maintain schedule assignments
  • Ability to maintain professional composure when dealing with unusual circumstances
  • Planning, organizing and leadership skills
  • Oral and written communications skills
  • Ability to take initiative and achieve results
  • Ability to carry out multiple assignments concurrently
  • May be required to work overtime without advance notice.

Job Type: Full-time

Salary: $23.00 - $26.00 per hour

Benefits:

 

  • 401(k)
  • Health insurance
  • Paid time off
  • Paid training

 

Schedule:

 

  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekend availability

 

Ability to commute/relocate:

 

  • West Hills, CA 91307: Reliably commute or planning to relocate before starting work (Required)
Company DescriptionAt Citiguard, customer attention, integrity and response are at the core of our service philosophy, which has always been an important tradition. To ensure that we provide top-tier quality service that meets our client's expectations, we emphasize the principle of giving more than they expect. Our professional motto is, “We deliver what we promise.” We meet this goal by “listening” to our valued clients, their security concerns, needs and requirements.

We pride ourselves on the protection we provide to our clients and community. Our services integrate a skilled workforce with modern technology. Citiguard is a proud equal opportunity employer with a diverse personnel.Company DescriptionAt Citiguard, customer attention, integrity and response are at the core of our service philosophy, which has always been an important tradition. To ensure that we provide top-tier quality service that meets our client's expectations, we emphasize the principle of giving more than they expect. Our professional motto is, “We deliver what we promise.” We meet this goal by “listening” to our valued clients, their security concerns, needs and requirements.\r
\r
We pride ourselves on the protection we provide to our clients and community. Our services integrate a skilled workforce with modern technology. Citiguard is a proud equal opportunity employer with a diverse personnel.

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