We have other current jobs related to this field that you can find below

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  • Help Desk

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    Hanover, United States CRC Companies Full time

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  • Front Desk Supervisor

    1 month ago

    Hanover, United States Aloft Arundel Mills BWI Airport Full time

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  • Front Desk Supervisor

    1 month ago

    Hanover, United States Aloft Arundel Mills BWI Airport Full time

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  • Junior Real Estate Consultant

    6 days ago

    Hanover, Massachusetts, United States Jack Conway Full time

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    2 months ago

    Hanover, United States TownePlace Suites Arundel Mills Full time

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    2 months ago

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  • Operations: Cloud Application Service Desk Subject Matter Expert

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    3 months ago

    Hanover, United States TownePlace Suites Arundel Mills Full time

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  • Customer Support Specialist

    8 hours ago

    Hanover Hills, Maryland, United States Altus Technology Solutions Full time

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    Hanover, United States Aloft Arundel Mills BWI Airport Full time

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  • Front Desk Representative

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    Hanover, New Hampshire, United States Pyramid Global Hospitality Full time

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    4 days ago

    Hanover, United States Pyramid Global Hospitality Full time

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Help Desk Junior

2 months ago

Hanover, United States Visionary Technology Consultants Full time
Job DescriptionJob Description

A. Assist the desktop staff with daily end-user support, including replacement and imaging of computers, laptops, thin clients, and tablets. B. Work with the assigned lead for all desktop related projects to assist in user testing. Identify and document all applications and software to be tested, work with end users in specifically identified offices to ensure testing is completed and results are documented and shared. Provide input and recommendations as to deployment and scheduling. Assist with other members of desktop staff to deploy new or upgrade additions to present specifications. C. Installation and troubleshooting of printers, plotters, and copiers. D. Assist in monitoring the SHA Desktop Maximo queue, triage and resolve service requests assigned to the queue. Document resolutions in the service request worklog. E. Review existing procedures to assist in developing new IT solutions, which would improve productivity and end-user workflow. F. Attend and participate in desktop support staff meetings, or other meetings within SHA as a representative of the desktop team, as required. G. Ensure SHA OIT’s SOP, policies and procedures are followed.

Company DescriptionVisionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.Company DescriptionVisionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.