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Administrator, Main Office

2 months ago

Montgomery, United States Lake Conroe Pest Control Full time
Job DescriptionJob Description
  • Responding to inbound callers and call center transfers with information, resolving issues or directing the call to the appropriate person or department.
  • Documenting all customer calls accurately on customer's account and forward to appropriate associate.
  • Completes service agreements received from technicians.
  • Entering services information into CRM database PestPac accurately and scheduling appointments with proper technician.

NEED TO BE MOST SUCCESSFUL

  • High School diploma or equivalent.
  • Strong customer service skills
  • Proficiency in CRM pest control systems, particularly PestPac is preferred.
  • Previous administrative and/or customer service experience.
  • Proficiency in Accounts Receivable management.
  • Ability to pass a criminal background check and drug screening.