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Patient Access Consultant
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Russell Tobin and Associates is seeking Patient Service Representatives (Remote) for one of our top pharmacy benefits clients to start in August
Location: Remote - US
Pay: $18/hr
Hours: Monday through Friday
Training Shift: 8:30am-5:30pmEST
Regular Schedule Shift: 8:30am-5:30pm EST
Primary Duties and Responsibilities:
- Handle inbound inquiries and general program questions.
- Determine eligibility for support programs (e.g., Copay, Patient Assistance Programs, Medicaid).
- Coordinate pharmacy services, including triage and order processing.
- Conduct follow-up activities such as obtaining missing information or prior authorizations.
- Intake and report adverse events as directed.
- Research and resolve claim denials or underpayments promptly.
- Collect information via phone, fax, mail, and online platforms.
- Provide exceptional customer service, resolving requests accurately and promptly.
- Report trends or delays to program management (e.g., billing denials, claim issues).
- Ensure all program communications meet quality standards.
- Collaborate with patients, healthcare providers, and internal teams for documentation compliance.
Experience and Educational Requirements:
- High school diploma or GED required.
- 3+ years of experience in medical billing, customer service, or similar vocations required.
Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.
Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.Company DescriptionPride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.\r
Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.\r
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Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.
