Patient Access Coordinator

1 month ago


St Petersburg, United States Women's Care Full time

Job Summary

The Patient Access Representative plays a vital role in providing exceptional patient care at Women's Care. As the first point of contact for patients, this role requires strong communication skills, attention to detail, and a commitment to delivering high-quality service.

Key Responsibilities

  • Greet patients and visitors, guiding them to the appropriate areas as needed.
  • Collect and verify patient demographics, updating patient profiles as necessary.
  • Process payments and assist patients with minor billing concerns.
  • Scan relevant information into the EMR system, ensuring HIPAA compliance.
  • Respond to non-medical patient inquiries via phone and email.
  • Embody the Women's Care mission and core values, demonstrating compassion, empathy, and respect in every interaction.
  • Comply with all HIPAA regulations and guidelines.

Requirements

  • High school diploma or equivalent required.
  • Preferably one year of experience in a medical office or healthcare setting, with OBGYN experience a plus.
  • General knowledge of medical terminology is ideal.
  • Preferred experience working with electronic medical records systems, with eCW experience a plus.
  • Strong verbal and written communication skills.
  • Ability to multitask in a fast-paced environment.
  • Dependability, reliability, and punctuality are essential.

Why Work at Women's Care?

  • Competitive compensation package.
  • Health, dental, and vision benefits.
  • Paid time off and paid holidays.
  • 401k plan.
  • Opportunity to make a meaningful difference in patients' lives.

At Women's Care, we prioritize our patients' needs and strive to provide exceptional care. If you share our commitment to compassion, empathy, and respect, we encourage you to explore this rewarding opportunity.



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