Bilingual Customer Service Representatives
7 days ago
Are you a dedicated and knowledgeable professional passionate about the insurance industry? We are looking for a Customer Insurance Representative to join our team in Florida. The ideal candidate will have 1-2 years of experience in the insurance industry, hold a mandatory 440 or 220 license, and be proficient in English and Spanish.
Job Description
- This is a full-time position, Monday – Friday.
- Responsible for the highest level of customer service and cross-selling existing accounts for P&C Insurance: Auto, Home, & Commercial business insurance.
- Develop relationships with existing clients and ask for referrals.
- Generate new business opportunities.
- Manage or hand off new business clients to the sales team.
Required Skills:
- Strong bilingual (Spanish) communication (written and oral) and interpersonal skills.
- Willing to go On Site Miami, FL, 33176
- Ability to work independently and manage their time effectively.
- Computer Proficient -Microsoft, CRS System, and Internet-related programs
- Organized, efficient, & able to multi-task.
- Meet deadlines for real estate closings and renewal dates.
- Courteous, professional, and customer service oriented.
- Ethical, honest, and looking out for the client's best interest.
Responsibilities:
- Ability to present and explain auto, home, and commercial products.
- Manage insurance company inquiries, resolve service problems, document customer requests, and finalize policy adjustments.
- Contacting existing clients to requote existing lines of business and generate new lines.
- Process endorsements, resolve billing issues, and make recommendations for existing client policies.
- Answer incoming calls and questions about insurance policies, insurance coverage issues, consumer complaints, and general inquiries.
- Review policies and re-market accounts.
- Cross-selling existing customers new lines of business.
- Work well with others and develop positive business relationships with our clients.
- Assist insurance agents and sales representatives in resolving customer complaints.
Benefits:
- Competitive Salary
- Bonus Commission - Unlimited Bonus Incentive Program
- Annual Bonus Program (based upon experience)
- Paid Training
- Paid Vacation and Paid Time Off
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). Vensure and its service providers collectively have more than $60 Billion in annual payroll processed, over 2.62 million worksite employees served. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.comCompany DescriptionAbout Us\r
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). Vensure and its service providers collectively have more than $60 Billion in annual payroll processed, over 2.62 million worksite employees served. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com
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