We have other current jobs related to this field that you can find below
-
Customer Service Representative
4 months ago
Auburn Hills, United States Customer Service Full timeJob DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...
-
Client Services Representative
6 days ago
Auburn Hills, Michigan, United States Customer Service Full timeJob OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...
-
Associate Customer Service Representative
1 month ago
Auburn Hills, United States On-Board Companies Full timeOn-Board Services is hiring a Associate Costumer Service Representative (HYBRID) in Auburn Hills, MI! For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located. About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity...
-
Associate Customer Service Representative
2 months ago
Auburn Hills, United States On-Board Companies Full timeOn-Board Services is hiring a Associate Costumer Service Representative (HYBRID) in Auburn Hills, MI! For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located. About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity...
-
Associate Customer Service Representative
2 weeks ago
Auburn Hills, United States Wohn-Service-Team Full timeJob Description: The Logistics Clerk ensures the timely shipping of products to customers; including picking, packing, and verifying customer orders. This position performs other shipping-related duties such as consolidating packages and preparing manifests. Essential Functions: • Picks, packs, verifies, and processes customer orders to be shipped via...
-
Customs Specialist II
2 weeks ago
Auburn Hills, United States ZF Group Full timeReq ID 72457 | Auburn Hills, United States ZF Active Safety US Inc. About the Team: The ZF Customs and Trade Compliance team is a critical-thinking and fast-paced group that manages customs compliance processes for our ZF North American facilities. This group focuses on daily trade operations, managing customs compliance solutions, and driving duty...
-
Customs Specialist II
3 weeks ago
Auburn Hills, United States ZF Group Full timeReq ID 72457 | Auburn Hills, United States ZF Active Safety US Inc. About the Team: The ZF Customs and Trade Compliance team is a critical-thinking and fast-paced group that manages customs compliance processes for our ZF North American facilities. This group focuses on daily trade operations, managing customs compliance solutions, and driving duty...
-
Customs Specialist II
4 weeks ago
Auburn Hills, Michigan, United States ZF Group Full timeReq ID 72457 | Auburn Hills, United States ZF Active Safety US Inc.About the Team: The ZF Customs and Trade Compliance team is a critical-thinking and fast-paced group that manages customs compliance processes for our ZF North American facilities. This group focuses on daily trade operations, managing customs compliance solutions, and driving duty...
-
Healthcare Customer Service Specialist
6 days ago
Auburn Hills, Michigan, United States Northern Light Health Full timeNorthern Light Health Department: Orthopedic Services Position Overview: This role is pivotal in ensuring smooth operations within a multi-physician outpatient clinic. The individual will serve as a key point of contact for patients, visitors, and staff, embodying the organization’s commitment to exceptional service. The position requires strict adherence...
-
Bilingual Customer Service Specialist
3 weeks ago
Auburn, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Lead Customer Service Specialist
18 hours ago
North Richland Hills, Texas, United States Service King Full timeSenior Customer Experience RepresentativePosition Overview:The Senior Customer Experience Representative plays a pivotal role in ensuring a seamless customer journey during the repair process.Company OverviewService King has been a prominent name in the collision repair industry for over 45 years, operating 350 locations across 24 states. Our commitment is...
-
Experienced Customer Service Specialist
18 hours ago
North Richland Hills, Texas, United States Service King Full timeSenior Customer Experience RepresentativeRole Overview:The Senior Customer Experience Representative plays a crucial role in ensuring a seamless customer journey in the collision repair industry.Company OverviewService King has been a trusted name in collision repair for over 45 years, operating 350 locations across 24 states. Our commitment is to foster a...
-
Bilingual Customer Service Specialist
1 week ago
Auburn, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Specialist
6 days ago
Auburn, Washington, United States Muckleshoot Casino Full timeImportant Note: This position requires 100% onsite presence and is not available for remote work.INVESTING IN YOUR FUTUREAttractive starting salary of $18.98/hr. along with performance-based bonuses twice a year.Comprehensive medical, prescription drug, dental, and vision insurance fully covered for you, with competitive rates for your dependents.Free meals...
-
Store Customer Service Specialist
4 weeks ago
Fountain Hills, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Supply Chain Optimization Specialist
2 days ago
Auburn Hills, Michigan, United States BENTELER Full timeAbout the RoleWe are seeking a highly skilled Supply Chain Optimization Specialist to join our team at BENTELER. As a key member of our operations team, you will play a pivotal role in developing and implementing strategies to enhance our supply chain operations.Key ResponsibilitiesCalculate supply chain costs for new projects/products, ensuring cost...
-
Automotive Customer Service Specialist
6 days ago
Sunset Hills, Missouri, United States Sunset Hills Subaru Full timeJoin Our Team as an Automotive Customer Service SpecialistAt Sunset Hills Subaru, we are seeking a dedicated Automotive Customer Service Specialist to enhance our service department. This role is ideal for individuals who possess a passion for customer satisfaction and a commitment to excellence.Comprehensive benefits package401(k) retirement plan with...
-
Tire Service Specialist
20 hours ago
Auburn Hills, Michigan, United States Belle Tire Full timeJoin our team as a Tire Service Specialist at Belle TireAs a key member of our service department, you will be responsible for:Performing tire maintenance duties including repairs, installations, and rotationsCleaning wheel assemblies to prevent rust and damageMaintaining a tidy and secure workspaceAssisting with additional tasks as assigned by the...
-
Customer Service Representative
2 days ago
Auburn Hills, United States Valeo Full timeJoin us and lead tech innovation for autonomous vehicles! What you will win:As part of a global community of talented people, you will grow and thrive working on advanced technologies for greener, safer and smarter mobility. Our company culture gives all our employees the opportunity every day to #Dare.Care.Share. You will receive a best in class, total...
-
Customer Service Representative
3 months ago
Auburn Hills, United States Valeo Full timeValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
Domestic Customer Service Specialist
2 months ago
Position Overview:
Customer Focused liaison promoting and implementing Functional Excellence in the CSR role. Provide domestic customer service according to the needs of the Business and Customers. Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing.
Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures. Experience in SAP-R3 or equivalent, order entry, pricing, documentation and invoicing is required. A thorough understanding of the Quality System and business experience is preferred. This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, SalesForce.com, as well as the ability to learn and work in multiple businesses. The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process.
This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.
MININMUM SKILLS REQUIRED:
Ø Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience.
Ø Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred.
Ø Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
Ø Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing.
Ø Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores.
Ø Salesforce.com and SharePoint experience is a plus.
Ø This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries.
Ø Ability to identify areas for improvement and implement change.
Ø Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management
Ø Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment
Ø Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers.
ADDITIONAL INFORMATION: Some travel may be required, however would be infrequent if at all.
Educational Qualifications/Experience Needed
Required: College degree; previous customer service experience, SAP-R3 or equivalent experience
Preferred: Bachelor’s degree
