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Automotive Customer Service Specialist

2 months ago

Sunset Hills, Missouri, United States Sunset Hills Subaru Full time
Join Our Team as an Automotive Customer Service Specialist

At Sunset Hills Subaru, we are seeking a dedicated Automotive Customer Service Specialist to enhance our service department. This role is ideal for individuals who possess a passion for customer satisfaction and a commitment to excellence.

  • Comprehensive benefits package
  • 401(k) retirement plan with matching
  • Vision and dental coverage
  • Employee discounts available
  • Flexible working hours
  • Health insurance options and savings plans
  • Paid vacation time
  • Opportunities for professional growth and educational support
Primary Responsibilities
  • Oversee service orders and manage Drive Lane operations
  • Provide timely and friendly service to all customers
  • Assist clients with their inquiries while ensuring high satisfaction levels
  • Effectively allocate tasks and respond to technical queries
  • Manage warranty claims and supervise the service department
  • Uphold company standards and regulatory compliance
  • Foster strong relationships with manufacturers and team members

Required Qualifications

  • Highly organized and approachable
  • Experience in leadership roles
  • Strong time management abilities
  • Exceptional communication skills
  • Professional demeanor
  • Proven sales achievements
  • Customer-oriented mindset
  • Self-driven and collaborative
  • Able to work autonomously
  • Clean driving record
We value diversity and are committed to creating an inclusive environment. Become a part of our thriving company culture.