Administrative & Front Desk Welcome Assistant

3 weeks ago


Alpharetta, United States Discover Staffing Full time $25 - $27
Job DescriptionJob Description

Acting as front-desk administrator while supporting the People & Culture corporate department with day-to-day activities and duties in order to optimize operations of the office and department. 
Individual accountabilities:
Answer phone calls, providing accurate and complete information, and direct them to the appropriate department or staff member when necessary.
Provide personalized service to customers and directs them to the correct department to ensure and enhance customer satisfaction.
Ensure the security protocols for all visitor, delivery services, and employee entry are adhered to ensure the safety of all employees at the location.
Maintain signed records and logs of visitor name(s) and logs and issues access badges provided to employees, visitors and/or contractors to ensure compliance and safety of all employees at the location.
Greet and is the first point of contact (POC) to visiting clients, guests and vendors at the location and if necessary escorts visitor(s) to meetings to ensure compliance to all safety protocols and procedures are followed.
Create and manage catering request in order to enhance customer service satisfaction.
Maintain office supplies and place orders when necessary.
Create conference room reservations for meetings/interviews as requested to optimize operations of all office departments.
Log and scan checks that are received through mail into internal system(s) in order to maintain company financial and customer data/systems.
Sort and disseminate mail  to optimize operations of all office departments.
Complete and upload I9 forms, employment verification, and other confidential documents as directed to assist the People & Culture team and other office departments in day-to-day activities.
Provide People & Culture team with administrative support for initiatives including employee satisfaction and engagement, compliance, surveys, etc. 
Provide administrative support to the payroll team by issuing Kronos badges and paycards.
Ensures invoices for People & Culture department are processed and paid in a timely manager
Provide support and back-up for the Executive Assistant in cases of absence.
Provides analytical and specialized administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties. Executes special or continuous research and data analysis tasks. Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations. Coordinates activities between departments and outside parties. Contacts company personnel at all organizational levels to gather information and prepare reports. Work is generally of a critical or confidential nature.



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